# AutoElevate Notify vs Spiceworks Help Desk

The clearest difference is rating: AutoElevate Notify at 3.0 against Spiceworks Help Desk's 1.8. Spiceworks Help Desk's advantage is ratings volume (63 vs 10). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AutoElevate Notify holds the better App Store score, 3.0 against 1.8. That said, the two scores are not equally well evidenced: Spiceworks Help Desk has 63 ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 0% of AutoElevate Notify's written reviews are positive against 6% of Spiceworks Help Desk's, so the app with the better star average is not the one people write more warmly about.

AutoElevate Notify ships an update every 6 weeks, Spiceworks Help Desk every 5 weeks. The most recent releases landed on October 7, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | AutoElevate Notify | Spiceworks Help Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (10 ratings)](https://appshunter.io/ios/app/autoelevate-notify/id1413994912/reviews)** | [1.8 (63 ratings)](https://appshunter.io/ios/app/spiceworks-help-desk/id1582708054/reviews) |
| Number of ratings | 10 | **63** |
| Positive reviews | 0.0% of reviews | **6.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 39 MB | 6 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [SuperUser Software, Inc.](https://appshunter.io/developer/1412906121) | [Spiceworks, Inc.](https://appshunter.io/developer/420457475) |

## What reviewers say

### AutoElevate Notify

[App page](https://appshunter.io/ios/app/autoelevate-notify/id1413994912)

This app enables Managed Service Providers to manage end-user privilege requests in real-time. It allows for entering time and ticket information, receiving notifications, and checking request status as part of a larger privilege management system.

**Highlights:** Real-time privilege request management, End-user privilege elevation, Time and ticket information entry, Request notification system, Status checking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Spiceworks Help Desk

[App page](https://appshunter.io/ios/app/spiceworks-help-desk/id1582708054)

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

**Highlights:** Manage help desk tickets, Respond to tickets, Create new tickets, Assign tickets, Ticket notifications, Manage users

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Functional for quick ticket creation
- 👍 Getting tickets on the go is nice
- 👍 Decent overall app
- 👍 Alerting is pretty great

**What reviewers complain about**

- 🐛 Constantly logging out
- 🐛 App crashes frequently
- 🐛 Notifications lead to 404 errors
- 🐛 Unable to send replies/comments
- 🐛 Ads are intrusive

**Reported bugs**

- Unable to sign into mobile app
- Notifications fail to deliver
- Notifications result in 404 error
- App logs out repeatedly
- App crashes on reply

**Requested features**

- Make the app open source
- Add dark mode
- Add iPad support
- Add Google SSO
- Improve multi-account support


## Frequently asked questions

### Is AutoElevate Notify free?

AutoElevate Notify is free to download, with no in-app purchases.

### Is Spiceworks Help Desk free?

Spiceworks Help Desk is free to download, with no in-app purchases.

### Which has better reviews, AutoElevate Notify or Spiceworks Help Desk?

AutoElevate Notify is rated higher. AutoElevate Notify averages 3.0 out of 5 from 10 ratings, while Spiceworks Help Desk averages 1.8 from 63 ratings.

### Do AutoElevate Notify or Spiceworks Help Desk have ads?

Neither AutoElevate Notify nor Spiceworks Help Desk shows ads.

### Which is updated more often, AutoElevate Notify or Spiceworks Help Desk?

AutoElevate Notify ships an update every 6 weeks, and Spiceworks Help Desk every 5 weeks. Most recently, AutoElevate Notify was updated on October 7, 2026 and Spiceworks Help Desk on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*