# VIVOTEK Retail vs UniFi Access

The clearest difference is update cadence: UniFi Access at every 2 weeks against VIVOTEK Retail's every 25 months. UniFi Access also leads on ratings volume (5.2K vs 2). VIVOTEK Retail's advantage is iOS requirement (11.0 vs 17.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for VIVOTEK Retail against 4.9 for UniFi Access. That said, the two scores are not equally well evidenced: UniFi Access has 5.2K ratings behind it against 2, so its average is the more settled of the two.

VIVOTEK Retail ships an update every 25 months, UniFi Access every 2 weeks. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | VIVOTEK Retail | UniFi Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/vivotek-retail/id1415638596/reviews)** | [4.9 (5.2K ratings)](https://appshunter.io/ios/app/unifi-access/id1578429007/reviews) |
| Number of ratings | 2 | **5.2K** |
| Positive reviews | — | 59.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 25 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 18 MB | 280 MB |
| Requires iOS | **11.0** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [VIVOTEK inc.](https://appshunter.io/developer/397340655) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### VIVOTEK Retail

[App page](https://appshunter.io/ios/app/vivotek-retail/id1415638596)

This application helps small to medium-sized businesses analyze in-store customer traffic and evaluate marketing campaign effectiveness. It provides detailed reports and customizable dashboards to understand guest flow patterns and optimize resource allocation. Original surveillance features are also maintained.

**Highlights:** People counting reports, Multiple chart displays, Performance comparison, Customizable report dashboard, Real-time dashboard sync, Exportable reports

**Features:** macOS Compatibility

**In-app purchases:** none


### UniFi Access

[App page](https://appshunter.io/ios/app/unifi-access/id1578429007)

Manage your entire access control system remotely. Oversee doors, users, readers, and security policies. View real-time activity logs and receive doorbell notifications.

**Highlights:** Manage connected doors and security policies, Oversee user rosters and access methods, Configure reader devices and greeting messages, View real-time access event logs, Receive doorbell notifications, Grant remote access to visitors

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Works great
- 🔒 Secure access control
- 💡 Useful features

**What reviewers complain about**

- 🐛 Crashes and bugs
- 🔍 Missing key features
- 💻 Lack of iPad/desktop support
- 🔔 Notification issues

**Reported bugs**

- App crashes on launch
- Notifications not working
- Remote login issues
- Outdated information in app

**Requested features**

- Integrate with Unifi Protect
- Add schedule management in app
- Allow door hold open/timer controls
- Improve camera/intercom integration


## Frequently asked questions

### Is VIVOTEK Retail free?

VIVOTEK Retail is free to download, with no in-app purchases.

### Is UniFi Access free?

UniFi Access is free to download, with no in-app purchases.

### Which has better reviews, VIVOTEK Retail or UniFi Access?

VIVOTEK Retail is rated higher. VIVOTEK Retail averages 5.0 out of 5 from 2 ratings, while UniFi Access averages 4.9 from 5.2K ratings.

### Do VIVOTEK Retail or UniFi Access have ads?

Neither VIVOTEK Retail nor UniFi Access shows ads.

### Which is updated more often, VIVOTEK Retail or UniFi Access?

VIVOTEK Retail ships an update every 25 months, and UniFi Access every 2 weeks. Most recently, VIVOTEK Retail was updated on October 24, 2026 and UniFi Access on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*