# NinjaOne Mobile vs Ericsson NetCloud Mobile

The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against NinjaOne Mobile's 2.6. Ericsson NetCloud Mobile also leads on ratings volume (549 vs 73). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 549 ratings behind it against 73, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 27% of Ericsson NetCloud Mobile's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 18, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | NinjaOne Mobile | Ericsson NetCloud Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews) | **[4.8 (549 ratings)](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335/reviews)** |
| Number of ratings | 73 | **549** |
| Positive reviews | 21.9% of reviews | **26.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 38 MB | 148 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [NinjaRMM LLC](https://appshunter.io/developer/1416138606) | [Ericsson Enterprise Wireless Solutions, Inc.](https://appshunter.io/developer/1687263784) |

## What reviewers say

### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


### Ericsson NetCloud Mobile

[App page](https://appshunter.io/ios/app/ericsson-netcloud-mobile/id1448243335)

Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.

**Highlights:** Network status dashboard, Endpoint status and details, Usage and signal strength data, Troubleshooting tools (ping, traceroute, speed test), Alerts and activity logs, Perimeter network visibility

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for quick status checks
- 👍 Can see modem status quickly
- 👍 Online status is great
- 👍 Shows important info during support calls (e.g., primary to LTE)
- 👍 Prioritize Ethernet or modem from the app

**What reviewers complain about**

- 🐛 App locks up when clicking managed devices
- 🐛 Unable to get into device details
- 🐛 Keeps saying “The data couldn’t be read because it is missing.” after updates
- 🐛 Mobile site is a nightmare and not optimized
- 🐛 App crashes when switching accounts

**Reported bugs**

- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices

**Requested features**

- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts


## Frequently asked questions

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Is Ericsson NetCloud Mobile free?

Ericsson NetCloud Mobile is free to download, with no in-app purchases.

### Which has better reviews, NinjaOne Mobile or Ericsson NetCloud Mobile?

Ericsson NetCloud Mobile is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while Ericsson NetCloud Mobile averages 4.8 from 549 ratings.

### Do NinjaOne Mobile or Ericsson NetCloud Mobile have ads?

Neither NinjaOne Mobile nor Ericsson NetCloud Mobile shows ads.

### Which is updated more often, NinjaOne Mobile or Ericsson NetCloud Mobile?

NinjaOne Mobile ships an update every 2 months, and Ericsson NetCloud Mobile every 2 months. Most recently, NinjaOne Mobile was updated on September 18, 2026 and Ericsson NetCloud Mobile on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*