# NinjaOne Mobile vs HelpNinja

The clearest difference is iOS requirement: HelpNinja at 12.0 against NinjaOne Mobile's 16.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NinjaOne Mobile ships an update every 2 months, HelpNinja every 6 weeks. The most recent releases landed on October 12, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | NinjaOne Mobile | HelpNinja |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews)** | — |
| Number of ratings | **73** | — |
| Positive reviews | 21.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | — |
| Size | 38 MB | 16 MB |
| Requires iOS | 16.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [NinjaRMM, LLC](https://appshunter.io/developer/1416138606) | [Revmakx Technologies Private Limited](https://appshunter.io/developer/982497417) |

## What reviewers say

### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


### HelpNinja

[App page](https://appshunter.io/ios/app/helpninja/id1452190622)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Is HelpNinja free?

HelpNinja is free to download, with no in-app purchases.

### Do NinjaOne Mobile or HelpNinja have ads?

Neither NinjaOne Mobile nor HelpNinja shows ads.

### Which is updated more often, NinjaOne Mobile or HelpNinja?

NinjaOne Mobile ships an update every 2 months, and HelpNinja every 6 weeks. Most recently, NinjaOne Mobile was updated on October 12, 2026 and HelpNinja on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*