# NinjaOne Mobile vs IDmelon Authenticator

The clearest difference is review sentiment: IDmelon Authenticator at 100% against NinjaOne Mobile's 22%. IDmelon Authenticator also leads on rating (4.7 vs 2.6) and update cadence (every 2 weeks vs every 2 months). NinjaOne Mobile's advantage is in-app purchases (none vs 2) and ratings volume (73 vs 7). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. IDmelon Authenticator sells 2 in-app purchases, starting at $5.99 per year. NinjaOne Mobile asks for nothing beyond the download.

IDmelon Authenticator holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 100% of IDmelon Authenticator's.

NinjaOne Mobile ships an update every 2 months, IDmelon Authenticator every 2 weeks. The most recent releases landed on September 18, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | NinjaOne Mobile | IDmelon Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews) | **[4.7 (7 ratings)](https://appshunter.io/ios/app/idmelon-authenticator/id1511376376/reviews)** |
| Number of ratings | **73** | 7 |
| Positive reviews | 21.9% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 38 MB | 165 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [NinjaRMM LLC](https://appshunter.io/developer/1416138606) | [IDmelon Technologies Inc](https://appshunter.io/developer/1165575817) |

## What reviewers say

### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


### IDmelon Authenticator

[App page](https://appshunter.io/ios/app/idmelon-authenticator/id1511376376)

Transform your smartphone into a FIDO2 security key for passwordless logins on all your devices. Generate, store, and manage passkeys for secure and easy access to online accounts and applications. Compatible with major platforms like GitHub, Facebook, and Microsoft.

**Highlights:** Smartphone as FIDO2 security key, Passwordless logins, Passkey generation and management, Cross-device compatibility, Supports GitHub, Facebook, Microsoft, Tap & Login experience

**Features:** Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| IDmelon Standard | $5.99 | per year |
| IDmelon Premium | $11.99 | per year |


## Frequently asked questions

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Is IDmelon Authenticator free?

IDmelon Authenticator is free to download, with in-app purchases available.

### Which has better reviews, NinjaOne Mobile or IDmelon Authenticator?

IDmelon Authenticator is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while IDmelon Authenticator averages 4.7 from 7 ratings.

### Do NinjaOne Mobile or IDmelon Authenticator have ads?

Neither NinjaOne Mobile nor IDmelon Authenticator shows ads.

### Which is updated more often, NinjaOne Mobile or IDmelon Authenticator?

NinjaOne Mobile ships an update every 2 months, and IDmelon Authenticator every 2 weeks. Most recently, NinjaOne Mobile was updated on September 18, 2026 and IDmelon Authenticator on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*