# NinjaOne Mobile vs Files.com

The clearest difference is review sentiment: Files.com at 100% against NinjaOne Mobile's 22%. Files.com also leads on rating (4.2 vs 2.6). NinjaOne Mobile's advantage is ratings volume (73 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Files.com holds the better App Store score, 4.2 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 100% of Files.com's.

NinjaOne Mobile ships an update every 2 months, Files.com monthly. The most recent releases landed on October 12, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | NinjaOne Mobile | Files.com |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews) | **[4.2 (5 ratings)](https://appshunter.io/ios/app/filescom/id1575097199/reviews)** |
| Number of ratings | **73** | 5 |
| Positive reviews | 21.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 38 MB | 36 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [NinjaRMM, LLC](https://appshunter.io/developer/1416138606) | [Files.com](https://appshunter.io/developer/1575097201) |

## What reviewers say

### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


### Files.com

[App page](https://appshunter.io/ios/app/filescom/id1575097199)

Access and manage your business files from anywhere. Upload, download, preview, and share files securely. Collaborate with internal and external users, and set up simple file submission links for easy document collection.

**Highlights:** Upload, download, and preview files, Secure file sharing via unique links, Collaborate with internal and external users, Inbound file inboxes for easy submission, One-way and two-way file sync functionality

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Is Files.com free?

Files.com is free to download, with no in-app purchases.

### Which has better reviews, NinjaOne Mobile or Files.com?

Files.com is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while Files.com averages 4.2 from 5 ratings.

### Do NinjaOne Mobile or Files.com have ads?

Neither NinjaOne Mobile nor Files.com shows ads.

### Which is updated more often, NinjaOne Mobile or Files.com?

NinjaOne Mobile ships an update every 2 months, and Files.com monthly. Most recently, NinjaOne Mobile was updated on October 12, 2026 and Files.com on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*