# NinjaOne Mobile vs JumpCloud Admin

The clearest difference is rating: JumpCloud Admin at 3.6 against NinjaOne Mobile's 2.6. NinjaOne Mobile's advantage is review sentiment (22% vs 0%) and ratings volume (73 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JumpCloud Admin holds the better App Store score, 3.6 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 22% of NinjaOne Mobile's written reviews are positive against 0% of JumpCloud Admin's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 18, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | NinjaOne Mobile | JumpCloud Admin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews) | **[3.6 (7 ratings)](https://appshunter.io/ios/app/jumpcloud-admin/id1596947372/reviews)** |
| Number of ratings | **73** | 7 |
| Positive reviews | **21.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 38 MB | 14 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [NinjaRMM LLC](https://appshunter.io/developer/1416138606) | [JumpCloud](https://appshunter.io/developer/1546936293) |

## What reviewers say

### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


### JumpCloud Admin

[App page](https://appshunter.io/ios/app/jumpcloud-admin/id1596947372)

Manage user accounts and security settings remotely. Quickly reset passwords, unlock accounts, and handle multi-factor authentication requests from your mobile device.

**Highlights:** Reset user passwords, Unlock user accounts, Remove MFA requirements, View user events, On-the-go management

**In-app purchases:** none


## Frequently asked questions

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Is JumpCloud Admin free?

JumpCloud Admin is free to download, with no in-app purchases.

### Which has better reviews, NinjaOne Mobile or JumpCloud Admin?

JumpCloud Admin is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while JumpCloud Admin averages 3.6 from 7 ratings.

### Do NinjaOne Mobile or JumpCloud Admin have ads?

Neither NinjaOne Mobile nor JumpCloud Admin shows ads.

### Which is updated more often, NinjaOne Mobile or JumpCloud Admin?

NinjaOne Mobile ships an update every 2 months, and JumpCloud Admin every 2 months. Most recently, NinjaOne Mobile was updated on September 18, 2026 and JumpCloud Admin on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*