# NinjaOne Mobile vs TelaTeam

The clearest difference is review sentiment: TelaTeam at 100% against NinjaOne Mobile's 22%. TelaTeam also leads on rating (5.0 vs 2.6) and update cadence (every 8 days vs every 2 months). NinjaOne Mobile's advantage is ratings volume (73 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TelaTeam holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 100% of TelaTeam's.

NinjaOne Mobile ships an update every 2 months, TelaTeam every 8 days. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | NinjaOne Mobile | TelaTeam |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/telateam/id6535686029/reviews)** |
| Number of ratings | **73** | 3 |
| Positive reviews | 21.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 8 days** |
| Monetization | Free | Free |
| Size | 38 MB | 25 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [NinjaRMM, LLC](https://appshunter.io/developer/1416138606) | [CABLESIGHT INC.](https://appshunter.io/developer/1525594561) |

## What reviewers say

### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


### TelaTeam

[App page](https://appshunter.io/ios/app/telateam/id6535686029)

Create and manage technical support tickets for Cablesight customers. Communicate directly with the support team through chat and keep all project-related information organized in one place.

**Highlights:** Create support tickets, Chat with support team, Organize projects, Technical support, Customer service

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Is TelaTeam free?

TelaTeam is free to download, with no in-app purchases.

### Which has better reviews, NinjaOne Mobile or TelaTeam?

TelaTeam is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while TelaTeam averages 5.0 from 3 ratings.

### Do NinjaOne Mobile or TelaTeam have ads?

Neither NinjaOne Mobile nor TelaTeam shows ads.

### Which is updated more often, NinjaOne Mobile or TelaTeam?

NinjaOne Mobile ships an update every 2 months, and TelaTeam every 8 days. Most recently, NinjaOne Mobile was updated on November 2, 2026 and TelaTeam on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*