# HP Support Assistant vs Ledlenser Pro Connect

The clearest difference is rating: Ledlenser Pro Connect at 5.0 against HP Support Assistant's 2.2. Ledlenser Pro Connect also leads on review sentiment (33% vs 6%) and iOS requirement (10.3 vs 15.1). HP Support Assistant's advantage is update cadence (every 4 months vs every 29 months) and ratings volume (238 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ledlenser Pro Connect holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 33% of Ledlenser Pro Connect's.

HP Support Assistant ships an update every 4 months, Ledlenser Pro Connect every 29 months. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Ledlenser Pro Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/ledlenser-pro-connect/id1451315050/reviews)** |
| Number of ratings | **238** | 1 |
| Positive reviews | 6.1% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 months** | Every 29 months |
| Monetization | Free | Free |
| Size | 18 MB | 17 MB |
| Requires iOS | 15.1 | **10.3** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Ledlenser GmbH & Co. KG](https://appshunter.io/developer/1444998915) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Ledlenser Pro Connect

[App page](https://appshunter.io/ios/app/ledlenser-pro-connect/id1451315050)

Control multiple work lights remotely from your smartphone. Adjust brightness levels, switch lights on/off, and assign custom names to each light for efficient workflow management. Supports up to four lights simultaneously and collaboration with multiple devices.

**Highlights:** Remote control of work lights, Adjustable brightness levels, Control up to four lights simultaneously, Assign custom names to lights, Multi-device support for collaboration, Up to 50-meter connectivity range

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Ledlenser Pro Connect free?

Ledlenser Pro Connect is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or Ledlenser Pro Connect?

Ledlenser Pro Connect is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while Ledlenser Pro Connect averages 5.0 from 1 ratings.

### Do HP Support Assistant or Ledlenser Pro Connect have ads?

Neither HP Support Assistant nor Ledlenser Pro Connect shows ads.

### Which is updated more often, HP Support Assistant or Ledlenser Pro Connect?

HP Support Assistant ships an update every 4 months, and Ledlenser Pro Connect every 29 months. Most recently, HP Support Assistant was updated on October 24, 2026 and Ledlenser Pro Connect on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*