# HP Support Assistant vs Verizon Protect

The clearest difference is review sentiment: Verizon Protect at 71% against HP Support Assistant's 6%. Verizon Protect also leads on rating (4.7 vs 2.2) and ratings volume (45K vs 238). HP Support Assistant's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Verizon Protect holds the better App Store score, 4.7 against 2.2. That said, the two scores are not equally well evidenced: Verizon Protect has 45K ratings behind it against 238, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 71% of Verizon Protect's.

HP Support Assistant ships an update every 4 months, Verizon Protect every 3 weeks. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Verizon Protect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[4.7 (45K ratings)](https://appshunter.io/ios/app/verizon-protect/id1453880000/reviews)** |
| Number of ratings | 238 | **45K** |
| Positive reviews | 6.1% of reviews | **70.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#97** |
| Size | 18 MB | 285 MB |
| Requires iOS | **15.1** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Verizon Wireless](https://appshunter.io/developer/411772703) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Verizon Protect

[App page](https://appshunter.io/ios/app/verizon-protect/id1453880000)

**Currently charting:** #97 Top Free · Utilities (US App Store)

Enhance your digital safety and reduce identity theft risk with a suite of security tools. Features include safe browsing, device and Wi-Fi scans, VPN, dark web monitoring, and identity management.

**Highlights:** Safe browsing, Device scan, Wi-Fi scan, Secure VPN, Dark web monitoring, Password manager, Identity restoration

**Features:** Safari Extension, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🔒 Secure WiFi connection
- 🚀 Effective web security
- 💡 Useful security scanning tools
- 👍 Helpful for identifying breaches

**What reviewers complain about**

- 🐛 Connectivity issues with WiFi and VPN
- 🔋 Drains battery life
- ⚠️ Unreliable protection and alerts
- 🤔 Questionable data privacy practices

**Reported bugs**

- Safe WiFi feature randomly turns off
- Identity protection fails to activate
- App crashes when clearing threat history
- Incompatible with certain network connections

**Requested features**

- Improve WiFi and VPN stability
- Provide more detailed breach information
- Add option to manually update the app
- Integrate with other security solutions


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Verizon Protect free?

Verizon Protect is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or Verizon Protect?

Verizon Protect is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while Verizon Protect averages 4.7 from 45K ratings.

### Do HP Support Assistant or Verizon Protect have ads?

Neither HP Support Assistant nor Verizon Protect shows ads.

### Which is updated more often, HP Support Assistant or Verizon Protect?

HP Support Assistant ships an update every 4 months, and Verizon Protect every 3 weeks. Most recently, HP Support Assistant was updated on October 24, 2026 and Verizon Protect on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*