# HP Support Assistant vs TengoInternet Network Manager

The clearest difference is ratings volume: HP Support Assistant at 238 against TengoInternet Network Manager's 1. HP Support Assistant also leads on rating (2.2 vs 2.0). TengoInternet Network Manager's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HP Support Assistant holds the better App Store score, 2.2 against 2.0. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 0% of TengoInternet Network Manager's.

HP Support Assistant ships an update every 4 months, TengoInternet Network Manager every 3 months. The most recent releases landed on October 24, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | TengoInternet Network Manager |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews)** | [2.0 (1 ratings)](https://appshunter.io/ios/app/tengointernet-network-manager/id1539123235/reviews) |
| Number of ratings | **238** | 1 |
| Positive reviews | **6.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 18 MB | 35 MB |
| Requires iOS | 15.1 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [TengoInternet, Inc](https://appshunter.io/developer/1539123237) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### TengoInternet Network Manager

[App page](https://appshunter.io/ios/app/tengointernet-network-manager/id1539123235)

Streamline property WiFi management with this tool. Create and update support tickets, monitor network performance, and track historical data for single or multiple properties. Receive important notifications to stay informed.

**Highlights:** Create/update support tickets, View network users and performance, Navigate current WiFi solutions, Review historical data, Manage multiple properties, Receive important notifications

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is TengoInternet Network Manager free?

TengoInternet Network Manager is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or TengoInternet Network Manager?

HP Support Assistant is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while TengoInternet Network Manager averages 2.0 from 1 ratings.

### Do HP Support Assistant or TengoInternet Network Manager have ads?

Neither HP Support Assistant nor TengoInternet Network Manager shows ads.

### Which is updated more often, HP Support Assistant or TengoInternet Network Manager?

HP Support Assistant ships an update every 4 months, and TengoInternet Network Manager every 3 months. Most recently, HP Support Assistant was updated on October 24, 2026 and TengoInternet Network Manager on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*