# HP Support Assistant vs UltraBoard

The clearest difference is review sentiment: UltraBoard at 80% against HP Support Assistant's 6%. UltraBoard also leads on rating (4.5 vs 2.2) and update cadence (every 2 days vs every 4 months). HP Support Assistant's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price, ratings volume and device support there is nothing between them.

Both are free to download. UltraBoard sells 1 in-app purchase, starting at $8.99 per month. HP Support Assistant asks for nothing beyond the download.

UltraBoard holds the better App Store score, 4.5 against 2.2. Both are backed by a comparable volume of ratings — 237 and 190 respectively. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 80% of UltraBoard's.

HP Support Assistant ships an update every 4 months, UltraBoard every 2 days. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | UltraBoard |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[4.5 (190 ratings)](https://appshunter.io/ios/app/ultraboard/id1547214365/reviews)** |
| Number of ratings | **237** | 190 |
| Positive reviews | 6.1% of reviews | **80.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 4 months | **Every 2 days** |
| Monetization | **Free** | Subscription |
| Size | 18 MB | 73 MB |
| Requires iOS | 15.1 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Lisfee, Inc.](https://appshunter.io/developer/1146331015) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### UltraBoard

[App page](https://appshunter.io/ios/app/ultraboard/id1547214365)

Create and organize digital notes and boards using your Apple Pencil, stylus, or finger. Customize line color and width, and save your creations into categorized folders. This app offers a subscription for enhanced features.

**Highlights:** Digital whiteboard and blackboard, Apple Pencil, stylus, and finger input, Customizable line color and width, Save and categorize notes/boards, Folder organization

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Gold Plan | $8.99 | per month |


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is UltraBoard free?

UltraBoard is free to download, with in-app purchases available.

### Which has better reviews, HP Support Assistant or UltraBoard?

UltraBoard is rated higher. HP Support Assistant averages 2.2 out of 5 from 237 ratings, while UltraBoard averages 4.5 from 190 ratings.

### Do HP Support Assistant or UltraBoard have ads?

UltraBoard shows ads; HP Support Assistant does not.

### Which is updated more often, HP Support Assistant or UltraBoard?

HP Support Assistant ships an update every 4 months, and UltraBoard every 2 days. Most recently, HP Support Assistant was updated on October 11, 2026 and UltraBoard on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*