# HP Support Assistant vs Perxcept

The clearest difference is review sentiment: Perxcept at 100% against HP Support Assistant's 6%. Perxcept also leads on rating (3.7 vs 2.2) and update cadence (every 2 months vs every 4 months). HP Support Assistant's advantage is ratings volume (238 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Perxcept holds the better App Store score, 3.7 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 100% of Perxcept's.

HP Support Assistant ships an update every 4 months, Perxcept every 2 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | HP Support Assistant | Perxcept |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[3.7 (3 ratings)](https://appshunter.io/ios/app/perxcept/id1589027246/reviews)** |
| Number of ratings | **238** | 3 |
| Positive reviews | 6.1% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 18 MB | 21 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [ZoomRx Inc.](https://appshunter.io/developer/354912995) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Perxcept

[App page](https://appshunter.io/ios/app/perxcept/id1589027246)

This Safari Web Extension passively tracks your exposure to healthcare content on select websites. It collects no personal information and aims to keep doctors, patients, and hospitals informed about healthcare news. Participation is currently invite-based.

**Highlights:** Passive content exposure monitoring, Healthcare content focus, No personal information collection, Safari Web Extension, Invite-based participation

**Features:** Safari Extension

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Perxcept free?

Perxcept is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or Perxcept?

Perxcept is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while Perxcept averages 3.7 from 3 ratings.

### Do HP Support Assistant or Perxcept have ads?

Neither HP Support Assistant nor Perxcept shows ads.

### Which is updated more often, HP Support Assistant or Perxcept?

HP Support Assistant ships an update every 4 months, and Perxcept every 2 months. Most recently, HP Support Assistant was updated on October 24, 2026 and Perxcept on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*