# HP Support Assistant vs iWTNS

The clearest difference is review sentiment: iWTNS at 50% against HP Support Assistant's 6%. iWTNS also leads on rating (4.1 vs 2.2) and update cadence (every 10 days vs every 4 months). HP Support Assistant's advantage is ratings volume (238 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iWTNS holds the better App Store score, 4.1 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 50% of iWTNS's.

HP Support Assistant ships an update every 4 months, iWTNS every 10 days. The most recent releases landed on October 24, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | iWTNS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[4.1 (8 ratings)](https://appshunter.io/ios/app/iwtns/id1617207323/reviews)** |
| Number of ratings | **238** | 8 |
| Positive reviews | 6.1% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 10 days** |
| Monetization | Free | Free |
| Size | 18 MB | 111 MB |
| Requires iOS | 15.1 | **14.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [IWTNS inc](https://appshunter.io/developer/1617207325) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### iWTNS

[App page](https://appshunter.io/ios/app/iwtns/id1617207323)

Connect with live legal representatives instantly via video or voice during traffic stops. Securely store your driver's license and insurance information, and access recorded interactions for accountability and informed communication.

**Highlights:** Live legal representative connection, Video and voice activation, Secure document storage, Recorded incident playback, Law enforcement communication facilitation

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is iWTNS free?

iWTNS is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or iWTNS?

iWTNS is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while iWTNS averages 4.1 from 8 ratings.

### Do HP Support Assistant or iWTNS have ads?

Neither HP Support Assistant nor iWTNS shows ads.

### Which is updated more often, HP Support Assistant or iWTNS?

HP Support Assistant ships an update every 4 months, and iWTNS every 10 days. Most recently, HP Support Assistant was updated on October 24, 2026 and iWTNS on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*