# HP Support Assistant vs PowerXL

The clearest difference is rating: HP Support Assistant at 2.2 against PowerXL's 1.0. HP Support Assistant also leads on ratings volume (238 vs 1) and update cadence (every 4 months vs every 14 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HP Support Assistant holds the better App Store score, 2.2 against 1.0. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 6% of HP Support Assistant's written reviews are positive against 10% of PowerXL's, so the app with the better star average is not the one people write more warmly about.

HP Support Assistant ships an update every 4 months, PowerXL every 14 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | PowerXL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/powerxl/id1621539073/reviews) |
| Number of ratings | **238** | 1 |
| Positive reviews | 6.1% of reviews | **9.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 months** | Every 14 months |
| Monetization | Free | Free |
| Size | 18 MB | 207 MB |
| Requires iOS | 15.1 | **14.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Tristar Products, Inc](https://appshunter.io/developer/1621539075) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### PowerXL

[App page](https://appshunter.io/ios/app/powerxl/id1621539073)

This app guides you through recipes with step-by-step instructions, cooking tips, and voice control. It helps you monitor cooking progress, adjust settings, and even creates shopping lists with nutritional information. Smart presets ensure optimal cooking times and temperatures for various dishes.

**Highlights:** Built-in recipe library, Step-by-step cooking instructions, Voice control, Cooking progress monitoring, Shopping list creation, Nutritional analysis, Smart cooking presets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is PowerXL free?

PowerXL is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or PowerXL?

HP Support Assistant is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while PowerXL averages 1.0 from 1 ratings.

### Do HP Support Assistant or PowerXL have ads?

Neither HP Support Assistant nor PowerXL shows ads.

### Which is updated more often, HP Support Assistant or PowerXL?

HP Support Assistant ships an update every 4 months, and PowerXL every 14 months. Most recently, HP Support Assistant was updated on October 24, 2026 and PowerXL on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*