# HP Support Assistant vs Printer Set

The clearest difference is iOS requirement: Printer Set at 9.0 against HP Support Assistant's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HP Support Assistant ships an update every 4 months, Printer Set every 5 months. The most recent releases landed on September 22, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Printer Set |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews)** | — |
| Number of ratings | **237** | — |
| Positive reviews | 6.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 months** | Every 5 months |
| Monetization | Free | — |
| Size | 18 MB | 20 MB |
| Requires iOS | 15.1 | **9.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Zhongshan Sanzang Electronic Science & Technology Co., Ltd.](https://appshunter.io/developer/1478653053) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Printer Set

[App page](https://appshunter.io/ios/app/printer-set-up-net/id1632829893)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Printer Set free?

Printer Set is free to download, with no in-app purchases.

### Do HP Support Assistant or Printer Set have ads?

Neither HP Support Assistant nor Printer Set shows ads.

### Which is updated more often, HP Support Assistant or Printer Set?

HP Support Assistant ships an update every 4 months, and Printer Set every 5 months. Most recently, HP Support Assistant was updated on September 22, 2026 and Printer Set on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*