# HP Support Assistant vs Motag

The clearest difference is rating: HP Support Assistant at 2.2 against Motag's 1.7. HP Support Assistant also leads on ratings volume (238 vs 3) and update cadence (every 4 months vs every 9 months). Motag's advantage is iOS requirement (11.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HP Support Assistant holds the better App Store score, 2.2 against 1.7. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 0% of Motag's.

HP Support Assistant ships an update every 4 months, Motag every 9 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Motag |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews)** | [1.7 (3 ratings)](https://appshunter.io/ios/app/motag/id1640093160/reviews) |
| Number of ratings | **238** | 3 |
| Positive reviews | **6.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 months** | Every 9 months |
| Monetization | Free | Free |
| Size | 18 MB | 190 MB |
| Requires iOS | 15.1 | **11.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [Summit Electronics LLC](https://appshunter.io/developer/1592582523) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Motag

[App page](https://appshunter.io/ios/app/motag/id1640093160)

This app tracks your daily exercise and monitors your progress over time. It helps you achieve your fitness goals by providing detailed insights into your activity.

**Highlights:** Daily exercise recording, Progress tracking (daily, weekly, monthly, yearly), Goal achievement assistance, Fitness insights

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Motag free?

Motag is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or Motag?

HP Support Assistant is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while Motag averages 1.7 from 3 ratings.

### Do HP Support Assistant or Motag have ads?

Neither HP Support Assistant nor Motag shows ads.

### Which is updated more often, HP Support Assistant or Motag?

HP Support Assistant ships an update every 4 months, and Motag every 9 months. Most recently, HP Support Assistant was updated on November 2, 2026 and Motag on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*