# HP Support Assistant vs Printer App Smart Printer

The clearest difference is rating: Printer App Smart Printer at 4.4 against HP Support Assistant's 2.2. Printer App Smart Printer also leads on update cadence (fortnightly vs every 4 months) and review sentiment (25% vs 6%). HP Support Assistant's advantage is in-app purchases (none vs 3) and ads (none vs shown). On price, ratings volume, device support and iOS requirement there is nothing between them.

Both are free to download. Printer App Smart Printer sells 3 in-app purchases, starting at $5.99 per 7 days. HP Support Assistant asks for nothing beyond the download.

Printer App Smart Printer holds the better App Store score, 4.4 against 2.2. Both are backed by a comparable volume of ratings — 237 and 161 respectively. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 25% of Printer App Smart Printer's.

HP Support Assistant ships an update every 4 months, Printer App Smart Printer fortnightly. The most recent releases landed on September 22, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Printer App Smart Printer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[4.4 (161 ratings)](https://appshunter.io/ios/app/printer-app-smart-printer/id6450925728/reviews)** |
| Number of ratings | **237** | 161 |
| Positive reviews | 6.1% of reviews | **25.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 4 months | **Fortnightly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 18 MB | 116 MB |
| Requires iOS | **15.1** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [AirShape](https://appshunter.io/developer/1638120760) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Printer App Smart Printer

[App page](https://appshunter.io/ios/app/printer-app-smart-printer/id6450925728)

Easily scan, merge documents into PDFs, and print photos and various file types wirelessly from your mobile device. Supports cloud storage and offers extensive printing settings for a convenient printing experience.

**Highlights:** Scan documents and photos, Merge multiple scans into a PDF, Wireless printing to AirPrint printers, Cloud storage integration (iCloud, Google Drive, Dropbox), Print over 30 file types, Extensive print settings customization

**Features:** macOS Compatibility, Family Sharing, Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Printer Premium | $5.99 | per 7 days |
| Smart Printer | $5.99 | per 7 days |
| Printer Premium | $49.99 | per year |


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Printer App Smart Printer free?

Printer App Smart Printer is free to download, with in-app purchases available.

### Which has better reviews, HP Support Assistant or Printer App Smart Printer?

Printer App Smart Printer is rated higher. HP Support Assistant averages 2.2 out of 5 from 237 ratings, while Printer App Smart Printer averages 4.4 from 161 ratings.

### Do HP Support Assistant or Printer App Smart Printer have ads?

Printer App Smart Printer shows ads; HP Support Assistant does not.

### Which is updated more often, HP Support Assistant or Printer App Smart Printer?

HP Support Assistant ships an update every 4 months, and Printer App Smart Printer fortnightly. Most recently, HP Support Assistant was updated on September 22, 2026 and Printer App Smart Printer on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*