# HP Support Assistant vs Caldwell Connect

The clearest difference is rating: Caldwell Connect at 5.0 against HP Support Assistant's 2.2. HP Support Assistant's advantage is ratings volume (238 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Caldwell Connect holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two.

HP Support Assistant ships an update every 4 months, Caldwell Connect every 2 months. The most recent releases landed on October 30, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Caldwell Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/caldwell-connect/id6753695902/reviews)** |
| Number of ratings | **238** | 1 |
| Positive reviews | 6.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 18 MB | 133 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [GOGov, Inc.](https://appshunter.io/developer/351223719) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Caldwell Connect

[App page](https://appshunter.io/ios/app/caldwell-connect/id6753695902)

Stay informed about local happenings with real-time alerts for road closures, weather, and community events. Access essential resources quickly and easily.

**Highlights:** Road closure alerts, Weather alerts, Event notifications, Access to community resources, Real-time updates

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Caldwell Connect free?

Caldwell Connect is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or Caldwell Connect?

Caldwell Connect is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while Caldwell Connect averages 5.0 from 1 ratings.

### Do HP Support Assistant or Caldwell Connect have ads?

Neither HP Support Assistant nor Caldwell Connect shows ads.

### Which is updated more often, HP Support Assistant or Caldwell Connect?

HP Support Assistant ships an update every 4 months, and Caldwell Connect every 2 months. Most recently, HP Support Assistant was updated on October 30, 2026 and Caldwell Connect on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*