# HP Support Assistant vs Smart Printer App for HP Scan

The clearest difference is rating: Smart Printer App for HP Scan at 4.3 against HP Support Assistant's 2.2. Smart Printer App for HP Scan also leads on update cadence (fortnightly vs every 4 months) and review sentiment (29% vs 6%). HP Support Assistant's advantage is in-app purchases (none vs 7). On price, ratings volume, ads and device support there is nothing between them.

Both are free to download. Smart Printer App for HP Scan sells 7 in-app purchases, starting at $9.99 per 7 days. HP Support Assistant asks for nothing beyond the download.

Smart Printer App for HP Scan holds the better App Store score, 4.3 against 2.2. Both are backed by a comparable volume of ratings — 237 and 429 respectively. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 29% of Smart Printer App for HP Scan's.

HP Support Assistant ships an update every 4 months, Smart Printer App for HP Scan fortnightly. The most recent releases landed on September 22, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | HP Support Assistant | Smart Printer App for HP Scan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[4.3 (429 ratings)](https://appshunter.io/ios/app/smart-printer-app-for-hp-scan/id6754828430/reviews)** |
| Number of ratings | 237 | **429** |
| Positive reviews | 6.1% of reviews | **28.6% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 4 months | **Fortnightly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 18 MB | 192 MB |
| Requires iOS | **15.1** | 16 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [VISONXY LIMITED](https://appshunter.io/developer/1861720750) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### Smart Printer App for HP Scan

[App page](https://appshunter.io/ios/app/smart-printer-app-for-hp-scan/id6754828430)

Transform your mobile device into a versatile printing and scanning hub. Easily print photos, documents, and various printables, or scan, edit, and share files. This app also includes fax capabilities and document management tools.

**Highlights:** Print photos and documents, Scan, edit, and enhance documents, Send and receive faxes globally, Convert photos to PDF, Compress PDF files, Share printer access

**Features:** macOS Compatibility, Family Sharing, Vision Pro support

**In-app purchases (7)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Smart Printer Weekly Membership | $9.99 | per 7 days |
| Smart Printer Weekly Membership | $9.99 | per 7 days |
| Smart Printer Monthly Membership | $19.99 | per month |
| Smart Printer Premium | $39.99 | per year |
| Smart Printer Premium | $39.99 | per year |
| Smart Printer Annual Membership | $49.99 | per year |
| Smart Printer Lifetime Membership | $69.99 | one-time |


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is Smart Printer App for HP Scan free?

Smart Printer App for HP Scan is free to download, with in-app purchases available.

### Which has better reviews, HP Support Assistant or Smart Printer App for HP Scan?

Smart Printer App for HP Scan is rated higher. HP Support Assistant averages 2.2 out of 5 from 237 ratings, while Smart Printer App for HP Scan averages 4.3 from 429 ratings.

### Do HP Support Assistant or Smart Printer App for HP Scan have ads?

Neither HP Support Assistant nor Smart Printer App for HP Scan shows ads.

### Which is updated more often, HP Support Assistant or Smart Printer App for HP Scan?

HP Support Assistant ships an update every 4 months, and Smart Printer App for HP Scan fortnightly. Most recently, HP Support Assistant was updated on September 22, 2026 and Smart Printer App for HP Scan on September 8, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*