# HP Support Assistant vs iPhix Store

The clearest difference is review sentiment: iPhix Store at 100% against HP Support Assistant's 6%. iPhix Store also leads on rating (5.0 vs 2.2) and update cadence (every 10 days vs every 4 months). HP Support Assistant's advantage is ratings volume (238 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iPhix Store holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 100% of iPhix Store's.

HP Support Assistant ships an update every 4 months, iPhix Store every 10 days. Both last shipped on October 24, 2026.

## The numbers

| Metric | HP Support Assistant | iPhix Store |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (238 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/iphix-store/id6792923101/reviews)** |
| Number of ratings | **238** | 2 |
| Positive reviews | 6.1% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 10 days** |
| Monetization | Free | Free |
| Size | 18 MB | 4 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HP Inc.](https://appshunter.io/developer/299531650) | [emre ates](https://appshunter.io/developer/6772191592) |

## What reviewers say

### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


### iPhix Store

[App page](https://appshunter.io/ios/app/iphix-store/id6792923101)

Shop for tested accessories like cables and chargers, then pick them up at the store. Track existing repair tickets, message the store team, and manage your account. Includes a free device hardware and sensor check.

**Highlights:** Shop tested accessories, In-store pickup, Track repair tickets, Message store team, Free device hardware check, Account management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Is iPhix Store free?

iPhix Store is free to download, with no in-app purchases.

### Which has better reviews, HP Support Assistant or iPhix Store?

iPhix Store is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while iPhix Store averages 5.0 from 2 ratings.

### Do HP Support Assistant or iPhix Store have ads?

Neither HP Support Assistant nor iPhix Store shows ads.

### Which is updated more often, HP Support Assistant or iPhix Store?

HP Support Assistant ships an update every 4 months, and iPhix Store every 10 days. Most recently, HP Support Assistant was updated on October 24, 2026 and iPhix Store on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*