# Reliance Connect vs ProdigyLink

The clearest difference is ads: ProdigyLink at none against Reliance Connect's shown. ProdigyLink also leads on monetization model (free vs ad-supported). Reliance Connect's advantage is update cadence (every 3 months vs every 11 months) and ratings volume (50 vs 13). On price, rating, review sentiment and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 1.5 for Reliance Connect against 1.5 for ProdigyLink. Both are backed by a comparable volume of ratings — 50 and 13 respectively. Written reviews are what separate them: 1% of Reliance Connect's written reviews are positive against 0% of ProdigyLink's.

Reliance Connect ships an update every 3 months, ProdigyLink every 11 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Reliance Connect | ProdigyLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (50 ratings)](https://appshunter.io/ios/app/reliance-connect/id1424633414/reviews) | **[1.5 (13 ratings)](https://appshunter.io/ios/app/prodigylink/id1572682676/reviews)** |
| Number of ratings | **50** | 13 |
| Positive reviews | **1.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 3 months** | Every 11 months |
| Monetization | Ad-supported | **Free** |
| Size | 22 MB | 111 MB |
| Requires iOS | 12.4 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Reliance Systems Incorporated](https://appshunter.io/developer/1424633413) | [Prodigy Solutions, Inc.](https://appshunter.io/developer/1572682678) |

## What reviewers say

### Reliance Connect

[App page](https://appshunter.io/ios/app/reliance-connect/id1424633414)

Connect with incarcerated loved ones through video calls. This app allows you to receive video calls from inmates, offering a more personal connection than traditional phone calls. Requires WiFi or mobile data.

**Highlights:** Receive video calls from inmates, Connect anywhere with WiFi or mobile data, Link phone numbers to your account, More personal than phone calls, Serves multiple correctional facilities

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers complain about**

- ❌ Unreliable connection
- ❌ Audio issues
- ❌ Video issues
- ❌ Frequent glitches
- ❌ App crashes

**Reported bugs**

- Calls don't load
- Cannot hear inmates
- Phone glitches after download
- App access to speaker cannot be removed
- Test call has no volume

**Requested features**

- Fix audio issues
- Fix video issues
- Improve connection stability
- Provide better setup instructions
- Offer refunds for non-working calls


### ProdigyLink

[App page](https://appshunter.io/ios/app/prodigylink/id1572682676)

Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.

**Highlights:** Photo sharing, Secure e-messaging, 24/7 access to communication, Upcoming voice and video calling

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Reliance Connect free?

Reliance Connect is free to download, with no in-app purchases.

### Is ProdigyLink free?

ProdigyLink is free to download, with no in-app purchases.

### Which has better reviews, Reliance Connect or ProdigyLink?

ProdigyLink is rated higher. Reliance Connect averages 1.5 out of 5 from 50 ratings, while ProdigyLink averages 1.5 from 13 ratings.

### Do Reliance Connect or ProdigyLink have ads?

Reliance Connect shows ads; ProdigyLink does not.

### Which is updated more often, Reliance Connect or ProdigyLink?

Reliance Connect ships an update every 3 months, and ProdigyLink every 11 months. Most recently, Reliance Connect was updated on October 24, 2026 and ProdigyLink on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*