# Reliance Connect vs JointAccounts

The clearest difference is rating: JointAccounts at 3.0 against Reliance Connect's 1.5. JointAccounts also leads on ads (none vs shown) and monetization model (free vs ad-supported). Reliance Connect's advantage is ratings volume (51 vs 10) and iOS requirement (12.4 vs 15.1). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JointAccounts holds the better App Store score, 3.0 against 1.5. That said, the two scores are not equally well evidenced: Reliance Connect has 51 ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 1% of Reliance Connect's written reviews are positive against 0% of JointAccounts's, so the app with the better star average is not the one people write more warmly about.

Reliance Connect ships an update every 3 months, JointAccounts every 5 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Reliance Connect | JointAccounts |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (51 ratings)](https://appshunter.io/ios/app/reliance-connect/id1424633414/reviews) | **[3.0 (10 ratings)](https://appshunter.io/ios/app/jointaccounts/id6502847429/reviews)** |
| Number of ratings | **51** | 10 |
| Positive reviews | **1.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 3 months** | Every 5 months |
| Monetization | Ad-supported | **Free** |
| Size | 22 MB | 70 MB |
| Requires iOS | **12.4** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Reliance Systems Incorporated](https://appshunter.io/developer/1424633413) | [JointAccounts, LLC](https://appshunter.io/developer/1649983653) |

## What reviewers say

### Reliance Connect

[App page](https://appshunter.io/ios/app/reliance-connect/id1424633414)

Connect with incarcerated loved ones through video calls. This app allows you to receive video calls from inmates, offering a more personal connection than traditional phone calls. Requires WiFi or mobile data.

**Highlights:** Receive video calls from inmates, Connect anywhere with WiFi or mobile data, Link phone numbers to your account, More personal than phone calls, Serves multiple correctional facilities

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers complain about**

- ❌ Unreliable connection
- ❌ Audio issues
- ❌ Video issues
- ❌ Frequent glitches
- ❌ App crashes

**Reported bugs**

- Calls don't load
- Cannot hear inmates
- Phone glitches after download
- App access to speaker cannot be removed
- Test call has no volume

**Requested features**

- Fix audio issues
- Fix video issues
- Improve connection stability
- Provide better setup instructions
- Offer refunds for non-working calls


### JointAccounts

[App page](https://appshunter.io/ios/app/jointaccounts/id6502847429)

This app facilitates communication between individuals and their incarcerated loved ones. It allows for voice and video calls, as well as secure text and picture messaging, helping to maintain strong connections despite distance.

**Highlights:** Voice and video calls, Text and picture messaging, Secure communication, Connect with multiple contacts, Real-time message delivery

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Reliance Connect free?

Reliance Connect is free to download, with no in-app purchases.

### Is JointAccounts free?

JointAccounts is free to download, with no in-app purchases.

### Which has better reviews, Reliance Connect or JointAccounts?

JointAccounts is rated higher. Reliance Connect averages 1.5 out of 5 from 51 ratings, while JointAccounts averages 3.0 from 10 ratings.

### Do Reliance Connect or JointAccounts have ads?

Reliance Connect shows ads; JointAccounts does not.

### Which is updated more often, Reliance Connect or JointAccounts?

Reliance Connect ships an update every 3 months, and JointAccounts every 5 months. Most recently, Reliance Connect was updated on November 6, 2026 and JointAccounts on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*