# Freshcaller vs ShiftWorx

The clearest difference is rating: ShiftWorx at 5.0 against Freshcaller's 3.3. Freshcaller's advantage is ratings volume (63 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ShiftWorx holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Freshcaller has 63 ratings behind it against 2, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 5, 2026 and June 20, 2026 respectively.

## The numbers

| Metric | Freshcaller | ShiftWorx |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (63 ratings)](https://appshunter.io/ios/app/freshcaller/id1424866045/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/shiftworx/id6747511245/reviews)** |
| Number of ratings | **63** | 2 |
| Positive reviews | 30.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Monetization | Free | Free |
| Size | 39 MB | 47 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [ShiftWorx, LLC](https://appshunter.io/developer/1821697466) |

## What reviewers say

### Freshcaller

[App page](https://appshunter.io/ios/app/freshcaller/id1424866045)

This app provides modern cloud telephony for making and receiving calls conveniently. Manage agent status, view call history with follow-up actions, and handle multiple incoming calls. Convert important calls into tickets for seamless support.

**Highlights:** Make and receive calls, Manage agent status, View call history and notes, Handle multiple incoming calls, Convert calls to tickets, Call routing and IVR

**In-app purchases:** none


### ShiftWorx

[App page](https://appshunter.io/ios/app/shiftworx/id6747511245)

This app streamlines work for healthcare professionals by organizing shifts, managing credentials, and facilitating team communication. It allows users to view upcoming shifts, pick up available opportunities, and track work-related data.

**Highlights:** View upcoming shifts, Pick up available shifts, Swap shifts with coworkers, Track credentials, Team chat and announcements, Manage PTO requests

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Freshcaller free?

Freshcaller is free to download, with no in-app purchases.

### Is ShiftWorx free?

ShiftWorx is free to download, with no in-app purchases.

### Which has better reviews, Freshcaller or ShiftWorx?

ShiftWorx is rated higher. Freshcaller averages 3.3 out of 5 from 63 ratings, while ShiftWorx averages 5.0 from 2 ratings.

### Do Freshcaller or ShiftWorx have ads?

Neither Freshcaller nor ShiftWorx shows ads.

### Which is updated more often, Freshcaller or ShiftWorx?

Freshcaller ships an update every 6 weeks, and ShiftWorx every 6 weeks. Most recently, Freshcaller was updated on September 5, 2026 and ShiftWorx on June 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*