# Virtual Line vs Purple Visits

The clearest difference is review sentiment: Purple Visits at 92% against Virtual Line's 50%. Purple Visits also leads on update cadence (every 3 weeks vs every 8 months) and rating (4.9 vs 4.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Purple Visits holds the better App Store score, 4.9 against 4.6. Both are backed by a comparable volume of ratings — 36 and 57 respectively. Written reviews point the same way: 50% of Virtual Line's written reviews are positive against 92% of Purple Visits's.

Virtual Line ships an update every 8 months, Purple Visits every 3 weeks. The most recent releases landed on September 5, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Virtual Line | Purple Visits |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (36 ratings)](https://appshunter.io/ios/app/virtual-line/id1425850404/reviews) | **[4.9 (57 ratings)](https://appshunter.io/ios/app/purple-visits/id1451221499/reviews)** |
| Number of ratings | 36 | **57** |
| Positive reviews | 50.0% of reviews | **92.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 8 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 108 MB | 102 MB |
| Requires iOS | 16.0 | **12.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 17+ |
| Developer | [Buzz Networks Ltd (Connect)](https://appshunter.io/developer/579953485) | [Made Purple](https://appshunter.io/developer/1444378733) |

## What reviewers say

### Virtual Line

[App page](https://appshunter.io/ios/app/virtual-line/id1425850404)

This app provides a business-quality mobile VoIP solution, allowing users to make high-quality calls over Wi-Fi or cellular data. It's ideal for avoiding roaming charges and offers free user-to-user calls. Users can also get UK landline numbers for inbound calls or port existing numbers.

**Highlights:** Mobile VoIP solution, High-quality calls over Wi-Fi/3G/4G, Avoid roaming charges, Free user-to-user calls, Inbound UK landline numbers, Number porting

**In-app purchases:** none


### Purple Visits

[App page](https://appshunter.io/ios/app/purple-visits/id1451221499)

Connect with loved ones through secure, high-definition video calls. This platform makes family contact easier and more cost-effective than in-person visits, allowing multiple participants to join from various locations.

**Highlights:** Secure video calls, High-definition video, Up to 3 additional participants, Visit from home or work, Cost-effective alternative to travel, Show loved ones around your home

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and set up
- ❤️ Connects loved ones
- ✈️ Saves travel time and cost
- 😊 Provides reassurance and peace of mind
- 👨‍👩‍👧‍👦 Great for families, especially children

**What reviewers complain about**

- ⏳ Calls are too short (30 mins)
- ⚠️ Prison option not asked first
- ❌ Some prisons no longer support
- 🤔 Unclear about payment for the app
- 📸 Camera issues (twisting, switching off)

**Reported bugs**

- Camera twists on iPhone
- Video stops/switches off with slight movement
- Face recognition issues causing call interruptions
- System locks out after covering face
- Bold text on iPhone causes connection issues

**Requested features**

- Ask about prison first during registration
- Increase call duration to 1 hour
- Option to pay for prisoner food/drink during visit
- Countdown timer for visit duration
- Improve camera stability and recognition


## Frequently asked questions

### Is Virtual Line free?

Virtual Line is free to download, with no in-app purchases.

### Is Purple Visits free?

Purple Visits is free to download, with no in-app purchases.

### Which has better reviews, Virtual Line or Purple Visits?

Purple Visits is rated higher. Virtual Line averages 4.6 out of 5 from 36 ratings, while Purple Visits averages 4.9 from 57 ratings.

### Do Virtual Line or Purple Visits have ads?

Neither Virtual Line nor Purple Visits shows ads.

### Which is updated more often, Virtual Line or Purple Visits?

Virtual Line ships an update every 8 months, and Purple Visits every 3 weeks. Most recently, Virtual Line was updated on September 5, 2026 and Purple Visits on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*