# CBV Mobility vs CHI311

The clearest difference is rating: CBV Mobility at 5.0 against CHI311's 2.5. CHI311's advantage is ratings volume (235 vs 5) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CBV Mobility holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 235 ratings behind it against 5, so its average is the more settled of the two.

CBV Mobility ships an update every 3 months, CHI311 every 3 weeks. The most recent releases landed on September 30, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | CBV Mobility | CHI311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (5 ratings)](https://appshunter.io/ios/app/cbv-mobility/id1425897367/reviews)** | [2.5 (235 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) |
| Number of ratings | 5 | **235** |
| Positive reviews | — | 14.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 115 MB | 29 MB |
| Requires iOS | **16.0** | 17.6 |
| Devices | iPhone | iPhone |
| Age rating | 17+ | 4+ |
| Developer | [CHICAGO BUSINESS VOIP, LLC](https://appshunter.io/developer/1425897366) | [City of Chicago](https://appshunter.io/developer/1441580122) |

## What reviewers say

### CBV Mobility

[App page](https://appshunter.io/ios/app/cbv-mobility/id1425897367)

Transform your smartphone into your office phone extension. This app connects you to your business line, allowing you to make and receive calls as if you were at your desk. Contact support for setup assistance.

**Highlights:** Mobile office extension, Business call management, Direct contact with support, QR code provisioning

**In-app purchases:** none


### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


## Frequently asked questions

### Is CBV Mobility free?

CBV Mobility is free to download, with no in-app purchases.

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Which has better reviews, CBV Mobility or CHI311?

CBV Mobility is rated higher. CBV Mobility averages 5.0 out of 5 from 5 ratings, while CHI311 averages 2.5 from 235 ratings.

### Do CBV Mobility or CHI311 have ads?

Neither CBV Mobility nor CHI311 shows ads.

### Which is updated more often, CBV Mobility or CHI311?

CBV Mobility ships an update every 3 months, and CHI311 every 3 weeks. Most recently, CBV Mobility was updated on September 30, 2026 and CHI311 on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*