# NYDocSubmit vs rmResident

The clearest difference is rating: NYDocSubmit at 4.8 against rmResident's 3.5. NYDocSubmit also leads on review sentiment (70% vs 29%) and ratings volume (26K vs 1.9K). rmResident's advantage is update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYDocSubmit holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews point the same way: 70% of NYDocSubmit's written reviews are positive against 29% of rmResident's.

NYDocSubmit ships an update every 3 months, rmResident monthly. Both last shipped on October 15, 2026.

## The numbers

| Metric | NYDocSubmit | rmResident |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (26K ratings)](https://appshunter.io/ios/app/nydocsubmit/id1433968438/reviews)** | [3.5 (1.9K ratings)](https://appshunter.io/ios/app/rmresident/id1540124885/reviews) |
| Number of ratings | **26K** | 1.9K |
| Positive reviews | **70.4% of reviews** | 28.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 64 MB | 22 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [New York State Office of Information Technology Services](https://appshunter.io/developer/712337016) | [LCS](https://appshunter.io/developer/601134019) |

## What reviewers say

### NYDocSubmit

[App page](https://appshunter.io/ios/app/nydocsubmit/id1433968438)

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

**Highlights:** Submit SNAP, HEAP, Temporary Assistance, Medicaid documents, Avoid trips to local social services offices, Supports multiple New York counties, Medicaid recertification submission, Digital document submission

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 🚀 Saves time and effort
- 🚀 Secure and private document submission
- 👍 User-friendly interface
- 🚀 Accessible for those without transportation

**What reviewers complain about**

- 🐛 Limited document upload options
- 🐛 Inability to log out of accounts
- 🐛 Inconsistent user experience across devices
- 🐛 Difficulty submitting digital documents

**Reported bugs**

- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents

**Requested features**

- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts


### rmResident

[App page](https://appshunter.io/ios/app/rmresident/id1540124885)

Manage your rental property with ease. Make and view payments, submit and track maintenance requests, and review account information securely from your mobile device.

**Highlights:** View account information, Pay rent and fees, Set up auto-pay, Submit maintenance requests, View past work orders

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient rent payment
- 🚀 Fast and efficient
- 🚀 Helpful for maintenance requests

**What reviewers complain about**

- 💰 Excessive convenience fees
- 🐛 Buggy and unreliable
- 🔍 Lack of payment history and transparency
- 🔍 Difficult to navigate and use

**Reported bugs**

- Login issues and inability to reset password
- Maintenance requests not properly tracked
- Autopay and payment processing failures
- Inconsistent and confusing user interface

**Requested features**

- Option to pay partial rent or split payments
- Ability to view payment history and account details
- Improved communication with property managers
- Better mobile app experience and functionality


## Frequently asked questions

### Is NYDocSubmit free?

NYDocSubmit is free to download, with no in-app purchases.

### Is rmResident free?

rmResident is free to download, with no in-app purchases.

### Which has better reviews, NYDocSubmit or rmResident?

NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 26K ratings, while rmResident averages 3.5 from 1.9K ratings.

### Do NYDocSubmit or rmResident have ads?

Neither NYDocSubmit nor rmResident shows ads.

### Which is updated more often, NYDocSubmit or rmResident?

NYDocSubmit ships an update every 3 months, and rmResident monthly. Most recently, NYDocSubmit was updated on October 15, 2026 and rmResident on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*