# NYDocSubmit vs ROO.AI

The clearest difference is rating: NYDocSubmit at 4.8 against ROO.AI's 4.4. NYDocSubmit also leads on ratings volume (26K vs 7). ROO.AI's advantage is review sentiment (100% vs 71%) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYDocSubmit holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 71% of NYDocSubmit's written reviews are positive against 100% of ROO.AI's, so the app with the better star average is not the one people write more warmly about.

NYDocSubmit ships an update every 3 months, ROO.AI monthly. The most recent releases landed on October 18, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | NYDocSubmit | ROO.AI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (26K ratings)](https://appshunter.io/ios/app/nydocsubmit/id1433968438/reviews)** | [4.4 (7 ratings)](https://appshunter.io/ios/app/rooai/id1638115549/reviews) |
| Number of ratings | **26K** | 7 |
| Positive reviews | 70.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 64 MB | 25 MB |
| Requires iOS | **15.0** | 16.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [New York State Office of Information Technology Services](https://appshunter.io/developer/712337016) | [Driveroo Inc](https://appshunter.io/developer/1215551616) |

## What reviewers say

### NYDocSubmit

[App page](https://appshunter.io/ios/app/nydocsubmit/id1433968438)

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

**Highlights:** Submit SNAP, HEAP, Temporary Assistance, Medicaid documents, Avoid trips to local social services offices, Supports multiple New York counties, Medicaid recertification submission, Digital document submission

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 🚀 Saves time and effort
- 🚀 Secure and private document submission
- 👍 User-friendly interface
- 🚀 Accessible for those without transportation

**What reviewers complain about**

- 🐛 Limited document upload options
- 🐛 Inability to log out of accounts
- 🐛 Inconsistent user experience across devices
- 🐛 Difficulty submitting digital documents

**Reported bugs**

- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents

**Requested features**

- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts


### ROO.AI

[App page](https://appshunter.io/ios/app/rooai/id1638115549)

This app digitizes frontline work processes with a visual interface for guided instructions, training, and inspections. It enhances productivity, quality, and safety by providing instant access to information and AI assistance, replacing traditional paper methods.

**Highlights:** Guided work instructions, Visual user interface, Asset and safety inspections, On-the-spot training, AI-driven assistance, Frontline knowledge capture, Digital workflow automation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NYDocSubmit free?

NYDocSubmit is free to download, with no in-app purchases.

### Is ROO.AI free?

ROO.AI is free to download, with no in-app purchases.

### Which has better reviews, NYDocSubmit or ROO.AI?

NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 26K ratings, while ROO.AI averages 4.4 from 7 ratings.

### Do NYDocSubmit or ROO.AI have ads?

Neither NYDocSubmit nor ROO.AI shows ads.

### Which is updated more often, NYDocSubmit or ROO.AI?

NYDocSubmit ships an update every 3 months, and ROO.AI monthly. Most recently, NYDocSubmit was updated on October 18, 2026 and ROO.AI on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*