# TennCare vs RetrievePTOT

The clearest difference is review sentiment: RetrievePTOT at 100% against TennCare's 32%. RetrievePTOT also leads on rating (5.0 vs 4.8). TennCare's advantage is ratings volume (12K vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RetrievePTOT holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: TennCare has 12K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 32% of TennCare's written reviews are positive against 100% of RetrievePTOT's.

TennCare ships an update every 5 weeks, RetrievePTOT every 2 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | TennCare | RetrievePTOT |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (12K ratings)](https://appshunter.io/ios/app/tenncare/id1435791637/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/retrieveptot/id6739427315/reviews)** |
| Number of ratings | **12K** | 4 |
| Positive reviews | 32.2% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 57 MB | 15 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [State of Tennessee](https://appshunter.io/developer/587609506) | [Retrieve Physical & Occupational Therapy](https://appshunter.io/developer/1785212107) |

## What reviewers say

### TennCare

[App page](https://appshunter.io/ios/app/tenncare/id1435791637)

Manage your health insurance benefits on the go. Check case status, update household information, upload documents, and renew benefits directly from your smartphone. Access essential self-service features for TennCare, CoverKids, and Medicare Savings Programs.

**Highlights:** View case status and health plan information, Upload required documents, Update household and contact information, Renew benefits, Manage account settings, View appeal information

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Easy access to important links
- 💡 Helpful for managing TennCare account

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Difficulty uploading documents
- 🐛 Login and account creation issues
- 🐛 Inconsistent app behavior

**Reported bugs**

- App freezes or disappears after opening
- Unable to enter date of birth during account creation
- Uploaded documents not saving or viewable
- Repeated password reset requests despite successful changes

**Requested features**

- Allow continued document submission after initial upload
- Improve document upload process
- Provide clearer instructions and error messages


### RetrievePTOT

[App page](https://appshunter.io/ios/app/retrieveptot/id6739427315)

Access self-care, strength, and mobility programming from home. This application supports clients by providing valuable health resources when they are not in the office.

**Highlights:** Self-care programming, Strength training routines, Mobility exercises, At-home workouts, Client support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is TennCare free?

TennCare is free to download, with no in-app purchases.

### Is RetrievePTOT free?

RetrievePTOT is free to download, with no in-app purchases.

### Which has better reviews, TennCare or RetrievePTOT?

RetrievePTOT is rated higher. TennCare averages 4.8 out of 5 from 12K ratings, while RetrievePTOT averages 5.0 from 4 ratings.

### Do TennCare or RetrievePTOT have ads?

Neither TennCare nor RetrievePTOT shows ads.

### Which is updated more often, TennCare or RetrievePTOT?

TennCare ships an update every 5 weeks, and RetrievePTOT every 2 months. Most recently, TennCare was updated on October 27, 2026 and RetrievePTOT on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*