# First Electric vs MySparklight

The clearest difference is rating: First Electric at 3.4 against MySparklight's 2.0. MySparklight's advantage is update cadence (fortnightly vs every 2 months) and ratings volume (208 vs 31). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

First Electric holds the better App Store score, 3.4 against 2.0. That said, the two scores are not equally well evidenced: MySparklight has 208 ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 8% of First Electric's written reviews are positive against 6% of MySparklight's.

First Electric ships an update every 2 months, MySparklight fortnightly. The most recent releases landed on July 23, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | First Electric | MySparklight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.4 (31 ratings)](https://appshunter.io/ios/app/first-electric/id1436055021/reviews)** | [2.0 (208 ratings)](https://appshunter.io/ios/app/mysparklight/id6469003880/reviews) |
| Number of ratings | 31 | **208** |
| Positive reviews | **8.3% of reviews** | 6.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 30 MB | 38 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [First Electric Cooperative Corporation](https://appshunter.io/developer/1436055020) | [CableOne](https://appshunter.io/developer/1326018030) |

## What reviewers say

### First Electric

[App page](https://appshunter.io/ios/app/first-electric/id1436055021)

Manage your utility account with ease. Make payments, view billing and usage history, report service issues, and receive important news alerts. Find facility and payment locations on an interactive map.

**Highlights:** Account management, Bill payment, Usage tracking, Service issue reporting, News alerts, Location maps

**In-app purchases:** none


### MySparklight

[App page](https://appshunter.io/ios/app/mysparklight/id6469003880)

Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.

**Highlights:** Service management, Profile updates, Bill payment, Network performance optimization, Speed tests, Troubleshooting tools, Customer support access

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Basic bill payment functionality works
- 📊 Ability to view billing history
- 📱 App availability for account management
- 🌐 WiFi speed visibility (when working)
- 🔔 Outage notification capability

**What reviewers complain about**

- 🐛 Frequent login failures and authentication issues
- ❌ Missing critical features after recent update
- ⚠️ Remote modem reset functionality removed
- 🔧 Service status/monitoring feature unavailable
- 🐢 Severe app lag and freezing

**Reported bugs**

- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing

**Requested features**

- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details


## Frequently asked questions

### Is First Electric free?

First Electric is free to download, with no in-app purchases.

### Is MySparklight free?

MySparklight is free to download, with no in-app purchases.

### Which has better reviews, First Electric or MySparklight?

First Electric is rated higher. First Electric averages 3.4 out of 5 from 31 ratings, while MySparklight averages 2.0 from 208 ratings.

### Do First Electric or MySparklight have ads?

Neither First Electric nor MySparklight shows ads.

### Which is updated more often, First Electric or MySparklight?

First Electric ships an update every 2 months, and MySparklight fortnightly. Most recently, First Electric was updated on July 23, 2026 and MySparklight on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*