# CSBNYA vs Citizens Access

The clearest difference is rating: Citizens Access at 4.9 against CSBNYA's 2.5. Citizens Access also leads on update cadence (fortnightly vs every 5 months) and ratings volume (11K vs 2). CSBNYA's advantage is iOS requirement (12.2 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citizens Access holds the better App Store score, 4.9 against 2.5. That said, the two scores are not equally well evidenced: Citizens Access has 11K ratings behind it against 2, so its average is the more settled of the two.

CSBNYA ships an update every 5 months, Citizens Access fortnightly. The most recent releases landed on September 16, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | CSBNYA | Citizens Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.5 (2 ratings)](https://appshunter.io/ios/app/csbnya/id1439095392/reviews) | **[4.9 (11K ratings)](https://appshunter.io/ios/app/citizens-access/id1588115413/reviews)** |
| Number of ratings | 2 | **11K** |
| Positive reviews | — | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 130 MB | 72 MB |
| Requires iOS | **12.2** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Citizens State Bank Norwood Young America](https://appshunter.io/developer/956642394) | [Citizens Bank, N.A.](https://appshunter.io/developer/388082491) |

## What reviewers say

### CSBNYA

[App page](https://appshunter.io/ios/app/csbnya/id1439095392)

Manage your finances conveniently from your smartphone. This application allows you to perform various banking tasks securely on your mobile device.

**Highlights:** Mobile banking, Secure transactions, Account management, On-the-go access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Citizens Access

[App page](https://appshunter.io/ios/app/citizens-access/id1588115413)

Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.

**Highlights:** 24/7 secure account access, View account summary, Access statements, View transaction history, Transfer money

**In-app purchases:** none

**What reviewers like**

- 💰 Great interest rate
- 👍 Easy to use app
- 🚀 Super easy to transfer funds

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⏱️ Slow external transfers
- 🔒 Unreliable login/authentication
- 📱 Limited app functionality compared to website

**Reported bugs**

- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days

**Requested features**

- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history


## Frequently asked questions

### Is CSBNYA free?

CSBNYA is free to download, with no in-app purchases.

### Is Citizens Access free?

Citizens Access is free to download, with no in-app purchases.

### Which has better reviews, CSBNYA or Citizens Access?

Citizens Access is rated higher. CSBNYA averages 2.5 out of 5 from 2 ratings, while Citizens Access averages 4.9 from 11K ratings.

### Do CSBNYA or Citizens Access have ads?

Neither CSBNYA nor Citizens Access shows ads.

### Which is updated more often, CSBNYA or Citizens Access?

CSBNYA ships an update every 5 months, and Citizens Access fortnightly. Most recently, CSBNYA was updated on September 16, 2026 and Citizens Access on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*