# MSP360 Connect vs Atera

The clearest difference is rating: MSP360 Connect at 4.5 against Atera's 1.6. MSP360 Connect also leads on review sentiment (40% vs 10%) and monetization model (free vs freemium). Atera's advantage is update cadence (every 6 weeks vs every 3 months) and ratings volume (113 vs 28). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MSP360 Connect holds the better App Store score, 4.5 against 1.6. Both are backed by a comparable volume of ratings — 28 and 113 respectively. Written reviews point the same way: 40% of MSP360 Connect's written reviews are positive against 10% of Atera's.

MSP360 Connect ships an update every 3 months, Atera every 6 weeks. The most recent releases landed on August 13, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | MSP360 Connect | Atera |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (28 ratings)](https://appshunter.io/ios/app/msp360-connect/id1439328781/reviews)** | [1.6 (113 ratings)](https://appshunter.io/ios/app/atera/id1478043603/reviews) |
| Number of ratings | 28 | **113** |
| Positive reviews | **40.0% of reviews** | 9.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 6 weeks** |
| Monetization | **Free** | Freemium |
| Size | 23 MB | 71 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Trichilia Consultants Limited](https://appshunter.io/developer/1017289190) | [Atera Networks LTD.](https://appshunter.io/developer/1478043602) |

## What reviewers say

### MSP360 Connect

[App page](https://appshunter.io/ios/app/msp360-connect/id1439328781)

This application enables secure remote access to computers and participation in meetings over the internet. It provides a free and straightforward solution for remote support and collaboration.

**Highlights:** Secure remote computer connection, Remote support capabilities, Meeting participation, Free to use, Cross-device compatibility

**In-app purchases:** none


### Atera

[App page](https://appshunter.io/ios/app/atera/id1478043603)

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

**Highlights:** Alert monitoring, Customer and device access, Remote access, On-site support, Help desk, Remote Monitoring and Management (RMM)

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version

**Reported bugs**

- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets

**Requested features**

- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality


## Frequently asked questions

### Is MSP360 Connect free?

MSP360 Connect is free to download, with no in-app purchases.

### Is Atera free?

Atera is free to download, with no in-app purchases.

### Which has better reviews, MSP360 Connect or Atera?

MSP360 Connect is rated higher. MSP360 Connect averages 4.5 out of 5 from 28 ratings, while Atera averages 1.6 from 113 ratings.

### Do MSP360 Connect or Atera have ads?

Neither MSP360 Connect nor Atera shows ads.

### Which is updated more often, MSP360 Connect or Atera?

MSP360 Connect ships an update every 3 months, and Atera every 6 weeks. Most recently, MSP360 Connect was updated on August 13, 2026 and Atera on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*