# Sure Support vs Imaginate

The clearest difference is update cadence: Sure Support at every 3 months against Imaginate's every 6 months. Imaginate's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Sure Support ships an update every 3 months, Imaginate every 6 months. The most recent releases landed on September 16, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | Sure Support | Imaginate |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 6 months |
| Monetization | Free | — |
| Size | 55 MB | 16 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Sure (Guernsey) Limited](https://appshunter.io/developer/470848317) | [Matthew Whelan](https://appshunter.io/developer/1203785257) |

## What reviewers say

### Sure Support

[App page](https://appshunter.io/ios/app/sure-support/id1440045359)

Diagnose and resolve common internet connectivity problems. The app runs network tests, provides potential fixes, and gathers information to assist support technicians if issues persist.

**Highlights:** Network tests and diagnostics, Connectivity issue resolution, Step-by-step fix prompts, Support technician information gathering, Internet package optimization

**Features:** Vision Pro support

**In-app purchases:** none


### Imaginate

[App page](https://appshunter.io/ios/app/imaginate/id1615539285)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Sure Support free?

Sure Support is free to download, with no in-app purchases.

### Is Imaginate free?

Imaginate is free to download, with no in-app purchases.

### Do Sure Support or Imaginate have ads?

Neither Sure Support nor Imaginate shows ads.

### Which is updated more often, Sure Support or Imaginate?

Sure Support ships an update every 3 months, and Imaginate every 6 months. Most recently, Sure Support was updated on September 16, 2026 and Imaginate on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*