# Sure Support vs My JT

The clearest difference is review sentiment: My JT at 59% against Sure Support's 0%. My JT also leads on update cadence (monthly vs every 2 months) and iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Sure Support ships an update every 2 months, My JT monthly. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Sure Support | My JT |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | **59.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 56 MB | 21 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Sure (Guernsey) Limited](https://appshunter.io/developer/470848317) | [JT Global](https://appshunter.io/developer/562894175) |

## What reviewers say

### Sure Support

[App page](https://appshunter.io/ios/app/sure-support/id1440045359)

Diagnose and resolve common internet connectivity problems. The app runs network tests, provides potential fixes, and gathers information to assist support technicians if issues persist.

**Highlights:** Network tests and diagnostics, Connectivity issue resolution, Step-by-step fix prompts, Support technician information gathering, Internet package optimization

**Features:** Vision Pro support

**In-app purchases:** none


### My JT

[App page](https://appshunter.io/ios/app/my-jt/id6449707637)

Easily manage all your telecommunication services in one place. Track usage, top up prepaid accounts, and add or remove service add-ons like roaming and data. Review your billing history to monitor spending trends.

**Highlights:** Track mobile, broadband, and landline usage, Top up prepaid services, Add/remove bolt-ons (roaming, data), View billing history

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Sure Support free?

Sure Support is free to download, with no in-app purchases.

### Is My JT free?

My JT is free to download, with no in-app purchases.

### Do Sure Support or My JT have ads?

Neither Sure Support nor My JT shows ads.

### Which is updated more often, Sure Support or My JT?

Sure Support ships an update every 2 months, and My JT monthly. Most recently, Sure Support was updated on October 20, 2026 and My JT on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*