# Talkdesk Conversations vs TernioCX

Talkdesk Conversations and TernioCX both sit at 2.4 stars, but that hides the real split: 100% of TernioCX's written reviews are positive against 25% of Talkdesk Conversations's. Talkdesk Conversations's advantage is ratings volume (42 vs 7) and device support (4 vs 2). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.4 for Talkdesk Conversations against 2.4 for TernioCX. That said, the two scores are not equally well evidenced: Talkdesk Conversations has 42 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 25% of Talkdesk Conversations's written reviews are positive against 100% of TernioCX's.

Talkdesk Conversations ships an update every 3 weeks, TernioCX every 2 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Talkdesk Conversations | TernioCX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (42 ratings)](https://appshunter.io/ios/app/talkdesk-conversations/id1441412789/reviews) | **[2.4 (7 ratings)](https://appshunter.io/ios/app/terniocx/id6462520427/reviews)** |
| Number of ratings | **42** | 7 |
| Positive reviews | 25.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 90 MB | 24 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Talkdesk, Inc.](https://appshunter.io/developer/1101182843) | [Ternio](https://appshunter.io/developer/1195882812) |

## What reviewers say

### Talkdesk Conversations

[App page](https://appshunter.io/ios/app/talkdesk-conversations/id1441412789)

This mobile application extends contact center functionality to any device, empowering agents to manage customer interactions professionally on the go. It provides essential call handling features, CRM integration, and performance insights for frontline employees.

**Highlights:** Inbound and outbound calls, SMS management, Call controls and status settings, CRM and Helpdesk integration, Performance metrics reporting, Warm and blind transfers, Call recording management

**Features:** Siri integration, Apple Watch app, Vision Pro support

**In-app purchases:** none


### TernioCX

[App page](https://appshunter.io/ios/app/terniocx/id6462520427)

This mobile application connects users to the Nice CXOne platform for enhanced communication management. It facilitates seamless interaction and access to customer service tools on the go. Designed for business professionals, it streamlines communication workflows.

**Highlights:** Connects to Nice CXOne platform, Mobile communication management, Customer service tools access, Streamlined business workflows, On-the-go interaction

**In-app purchases:** none


## Frequently asked questions

### Is Talkdesk Conversations free?

Talkdesk Conversations is free to download, with no in-app purchases.

### Is TernioCX free?

TernioCX is free to download, with no in-app purchases.

### Which has better reviews, Talkdesk Conversations or TernioCX?

TernioCX is rated higher. Talkdesk Conversations averages 2.4 out of 5 from 42 ratings, while TernioCX averages 2.4 from 7 ratings.

### Do Talkdesk Conversations or TernioCX have ads?

Neither Talkdesk Conversations nor TernioCX shows ads.

### Which is updated more often, Talkdesk Conversations or TernioCX?

Talkdesk Conversations ships an update every 3 weeks, and TernioCX every 2 weeks. Most recently, Talkdesk Conversations was updated on October 23, 2026 and TernioCX on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*