# CHI311 vs RUSH Staff App

The clearest difference is rating: RUSH Staff App at 5.0 against CHI311's 2.5. RUSH Staff App also leads on device support (3 vs 1) and iOS requirement (14.1 vs 17.6). CHI311's advantage is ratings volume (245 vs 1) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RUSH Staff App holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 1, so its average is the more settled of the two.

CHI311 ships an update every 3 weeks, RUSH Staff App every 3 months. The most recent releases landed on October 21, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | CHI311 | RUSH Staff App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.5 (245 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/rush-staff-app/id1474831794/reviews)** |
| Number of ratings | **245** | 1 |
| Positive reviews | 14.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 29 MB | 29 MB |
| Requires iOS | 17.6 | **14.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Chicago](https://appshunter.io/developer/1441580122) | [Rush University Medical Center](https://appshunter.io/developer/641126278) |

## What reviewers say

### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


### RUSH Staff App

[App page](https://appshunter.io/ios/app/rush-staff-app/id1474831794)

This application provides authorized personnel with access to essential Rush enterprise resources. It serves as a central hub for staff to connect with the medical center's systems and information.

**Highlights:** Access to enterprise resources, Connect to medical center systems, Centralized information hub, Staff-specific tools

**In-app purchases:** none


## Frequently asked questions

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Is RUSH Staff App free?

RUSH Staff App is free to download, with no in-app purchases.

### Which has better reviews, CHI311 or RUSH Staff App?

RUSH Staff App is rated higher. CHI311 averages 2.5 out of 5 from 245 ratings, while RUSH Staff App averages 5.0 from 1 ratings.

### Do CHI311 or RUSH Staff App have ads?

Neither CHI311 nor RUSH Staff App shows ads.

### Which is updated more often, CHI311 or RUSH Staff App?

CHI311 ships an update every 3 weeks, and RUSH Staff App every 3 months. Most recently, CHI311 was updated on October 21, 2026 and RUSH Staff App on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*