# CHI311 vs Priv Pro

The clearest difference is ratings volume: CHI311 at 245 against Priv Pro's 25. Priv Pro's advantage is iOS requirement (13.0 vs 17.6). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.5 for CHI311 against 2.4 for Priv Pro. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 25, so its average is the more settled of the two. Written reviews are what separate them: 14% of CHI311's written reviews are positive against 10% of Priv Pro's.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | CHI311 | Priv Pro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.5 (245 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews)** | [2.4 (25 ratings)](https://appshunter.io/ios/app/priv-pro/id1497077390/reviews) |
| Number of ratings | **245** | 25 |
| Positive reviews | **14.0% of reviews** | 10.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 29 MB | 28 MB |
| Requires iOS | 17.6 | **13.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Chicago](https://appshunter.io/developer/1441580122) | [PRIV LLC.,](https://appshunter.io/developer/883383301) |

## What reviewers say

### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


### Priv Pro

[App page](https://appshunter.io/ios/app/priv-pro/id1497077390)

This app enables approved service providers to manage their professional profiles, service offerings, and client appointments. It facilitates communication with clients and provides access to customer support.

**Highlights:** Manage profiles and portfolios, Schedule and manage client appointments, Accept and manage transaction requests, In-app chat and call with clients, Access customer care support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Is Priv Pro free?

Priv Pro is free to download, with no in-app purchases.

### Which has better reviews, CHI311 or Priv Pro?

CHI311 is rated higher. CHI311 averages 2.5 out of 5 from 245 ratings, while Priv Pro averages 2.4 from 25 ratings.

### Do CHI311 or Priv Pro have ads?

Neither CHI311 nor Priv Pro shows ads.

### Which is updated more often, CHI311 or Priv Pro?

CHI311 ships an update every 3 weeks, and Priv Pro every 3 weeks. Most recently, CHI311 was updated on October 21, 2026 and Priv Pro on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*