# CHI311 vs Safeguard Access Plus

The clearest difference is rating: Safeguard Access Plus at 4.1 against CHI311's 2.5. Safeguard Access Plus also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.6). CHI311's advantage is update cadence (every 3 weeks vs every 4 months) and review sentiment (14% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Safeguard Access Plus holds the better App Store score, 4.1 against 2.5. Both are backed by a comparable volume of ratings — 245 and 117 respectively. Written reviews complicate that: 14% of CHI311's written reviews are positive against 0% of Safeguard Access Plus's, so the app with the better star average is not the one people write more warmly about.

CHI311 ships an update every 3 weeks, Safeguard Access Plus every 4 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | CHI311 | Safeguard Access Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.5 (245 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) | **[4.1 (117 ratings)](https://appshunter.io/ios/app/safeguard-access-plus/id6572315194/reviews)** |
| Number of ratings | **245** | 117 |
| Positive reviews | **14.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 29 MB | 52 MB |
| Requires iOS | 17.6 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Chicago](https://appshunter.io/developer/1441580122) | [SafeGuard Access Plus](https://appshunter.io/developer/1759205971) |

## What reviewers say

### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


### Safeguard Access Plus

[App page](https://appshunter.io/ios/app/safeguard-access-plus/id6572315194)

This app offers convenient, hands-free access to self-storage facilities. It allows users to open gates and doors without touching their phone, pay rent, communicate with the facility, and track activity. Locate nearby facilities easily.

**Highlights:** Hands-free gate and door access, In-app rent payments, Direct facility communication, Activity log tracking, Facility location search

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Is Safeguard Access Plus free?

Safeguard Access Plus is free to download, with no in-app purchases.

### Which has better reviews, CHI311 or Safeguard Access Plus?

Safeguard Access Plus is rated higher. CHI311 averages 2.5 out of 5 from 245 ratings, while Safeguard Access Plus averages 4.1 from 117 ratings.

### Do CHI311 or Safeguard Access Plus have ads?

Neither CHI311 nor Safeguard Access Plus shows ads.

### Which is updated more often, CHI311 or Safeguard Access Plus?

CHI311 ships an update every 3 weeks, and Safeguard Access Plus every 4 months. Most recently, CHI311 was updated on November 2, 2026 and Safeguard Access Plus on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*