# CHI311 vs Glenview 311

The clearest difference is rating: Glenview 311 at 5.0 against CHI311's 2.5. CHI311's advantage is ratings volume (245 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Glenview 311 holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 9, so its average is the more settled of the two.

CHI311 ships an update monthly, Glenview 311 every 6 weeks. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | CHI311 | Glenview 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.5 (245 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) | **[5.0 (9 ratings)](https://appshunter.io/ios/app/glenview-311/id6670761227/reviews)** |
| Number of ratings | **245** | 9 |
| Positive reviews | 14.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 29 MB | 151 MB |
| Requires iOS | **17.6** | 18.0 |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [City of Chicago](https://appshunter.io/developer/1441580122) | [Village of Glenview](https://appshunter.io/developer/1087295168) |

## What reviewers say

### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


### Glenview 311

[App page](https://appshunter.io/ios/app/glenview-311/id6670761227)

Report non-emergency issues like potholes or street light outages to your local government. Track the status of your requests and receive notifications upon completion.

**Highlights:** Report non-emergency service requests, Track request status, Receive completion notifications, Geolocating for precise issue reporting, Dynamic user interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Is Glenview 311 free?

Glenview 311 is free to download, with no in-app purchases.

### Which has better reviews, CHI311 or Glenview 311?

Glenview 311 is rated higher. CHI311 averages 2.5 out of 5 from 245 ratings, while Glenview 311 averages 5.0 from 9 ratings.

### Do CHI311 or Glenview 311 have ads?

Neither CHI311 nor Glenview 311 shows ads.

### Which is updated more often, CHI311 or Glenview 311?

CHI311 ships an update monthly, and Glenview 311 every 6 weeks. Most recently, CHI311 was updated on November 6, 2026 and Glenview 311 on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*