# AlphaTouch Video Intercom vs Concierge Plus

The clearest difference is review sentiment: Concierge Plus at 100% against AlphaTouch Video Intercom's 23%. AlphaTouch Video Intercom's advantage is rating (4.6 vs 3.0) and ratings volume (3K vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AlphaTouch Video Intercom holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: AlphaTouch Video Intercom has 3K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 23% of AlphaTouch Video Intercom's written reviews are positive against 100% of Concierge Plus's, so the app with the better star average is not the one people write more warmly about.

AlphaTouch Video Intercom ships an update every 3 weeks, Concierge Plus monthly. The most recent releases landed on September 25, 2026 and August 31, 2026 respectively.

## The numbers

| Metric | AlphaTouch Video Intercom | Concierge Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (3K ratings)](https://appshunter.io/ios/app/alphatouch-video-intercom/id1442119869/reviews)** | [3.0 (7 ratings)](https://appshunter.io/ios/app/concierge-plus/id1548427162/reviews) |
| Number of ratings | **3K** | 7 |
| Positive reviews | 23.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 69 MB | 56 MB |
| Requires iOS | **11.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Alpha Media, Inc.](https://appshunter.io/developer/511066376) | [Concierge Plus Inc.](https://appshunter.io/developer/1548427164) |

## What reviewers say

### AlphaTouch Video Intercom

[App page](https://appshunter.io/ios/app/alphatouch-video-intercom/id1442119869)

See live video of visitors at your door or lobby before answering. Receive notifications on your phone and choose to answer or ignore calls. Remotely unlock doors to grant access to guests.

**Highlights:** Live visitor video feed, Push notifications for calls, Answer or ignore calls remotely, Remote door unlocking, Front door and lobby integration

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 🔒 Secure system
- 👍 Great intercom functionality

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable connection and call drops
- 👎 Confusing and unintuitive user interface
- 🔑 Difficult to manage access and virtual keys
- 🔇 Low volume and audio issues

**Reported bugs**

- App frequently signs users out
- Video feed often fails to load
- Inconsistent behavior when receiving calls
- Compatibility issues with older devices

**Requested features**

- Add ability to import virtual keys to digital wallets
- Improve mobile app stability and reliability
- Enhance user interface for better usability
- Provide more control over access management
- Increase volume and audio quality


### Concierge Plus

[App page](https://appshunter.io/ios/app/concierge-plus/id1548427162)

This app connects residents and staff within managed communities. It offers features for package tracking, amenity booking, communication, and service requests. Access community news, files, and manage visitor information.

**Highlights:** Package Tracking, Amenity Booking, Resident Announcements, File Sharing, Service Requests, Visitor Management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is AlphaTouch Video Intercom free?

AlphaTouch Video Intercom is free to download, with no in-app purchases.

### Is Concierge Plus free?

Concierge Plus is free to download, with no in-app purchases.

### Which has better reviews, AlphaTouch Video Intercom or Concierge Plus?

AlphaTouch Video Intercom is rated higher. AlphaTouch Video Intercom averages 4.6 out of 5 from 3K ratings, while Concierge Plus averages 3.0 from 7 ratings.

### Do AlphaTouch Video Intercom or Concierge Plus have ads?

Neither AlphaTouch Video Intercom nor Concierge Plus shows ads.

### Which is updated more often, AlphaTouch Video Intercom or Concierge Plus?

AlphaTouch Video Intercom ships an update every 3 weeks, and Concierge Plus monthly. Most recently, AlphaTouch Video Intercom was updated on September 25, 2026 and Concierge Plus on August 31, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*