# Wayne County Connect vs Xfinity Mobile Care

The clearest difference is review sentiment: Wayne County Connect at 100% against Xfinity Mobile Care's 13%. Xfinity Mobile Care's advantage is rating (4.4 vs 4.0) and ratings volume (2.5K vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Xfinity Mobile Care holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 2.5K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 100% of Wayne County Connect's written reviews are positive against 13% of Xfinity Mobile Care's, so the app with the better star average is not the one people write more warmly about.

Wayne County Connect ships an update every 4 months, Xfinity Mobile Care every 2 months. The most recent releases landed on August 17, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Wayne County Connect | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (12 ratings)](https://appshunter.io/ios/app/wayne-county-connect/id1445605374/reviews) | **[4.4 (2.5K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews)** |
| Number of ratings | 12 | **2.5K** |
| Positive reviews | **100.0% of reviews** | 12.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 145 MB | 86 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [County of Wayne](https://appshunter.io/developer/1327821165) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Wayne County Connect

[App page](https://appshunter.io/ios/app/wayne-county-connect/id1445605374)

Report non-emergency issues like potholes or broken streetlights to local public services. Track the progress of your requests and engage in public dialogue until resolution.

**Highlights:** Report non-emergency issues, Submit service requests to local government, Track request response, Engage in public dialogue, Issue resolution tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is Wayne County Connect free?

Wayne County Connect is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, Wayne County Connect or Xfinity Mobile Care?

Xfinity Mobile Care is rated higher. Wayne County Connect averages 4.0 out of 5 from 12 ratings, while Xfinity Mobile Care averages 4.4 from 2.5K ratings.

### Do Wayne County Connect or Xfinity Mobile Care have ads?

Neither Wayne County Connect nor Xfinity Mobile Care shows ads.

### Which is updated more often, Wayne County Connect or Xfinity Mobile Care?

Wayne County Connect ships an update every 4 months, and Xfinity Mobile Care every 2 months. Most recently, Wayne County Connect was updated on August 17, 2026 and Xfinity Mobile Care on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*