# M vs identity online

The clearest difference is review sentiment: M at 96% against identity online's 61%. identity online's advantage is iOS requirement (14.0 vs 17). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

M ships an update every 2 months, identity online every 3 months. The most recent releases landed on October 17, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | M | identity online |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (3 ratings)](https://appshunter.io/ios/app/m-net-hilft/id1446007846/reviews)** | — |
| Number of ratings | **3** | — |
| Positive reviews | **96.1% of reviews** | 61.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 170 MB | 131 MB |
| Requires iOS | 17 | **14.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [M-net Telekommunikations GmbH](https://appshunter.io/developer/1073601435) | [IDnow GmbH](https://appshunter.io/developer/918081241) |

## What reviewers say

### M

[App page](https://appshunter.io/ios/app/m-net-hilft/id1446007846)

This app helps users resolve internet connection issues quickly and easily. It offers automatic problem detection, interactive troubleshooting guides, and direct contact with customer service. Features include setup assistance, WLAN optimization, and access to customer portal information.

**Highlights:** Automatic problem detection, Interactive troubleshooting guides, Customer service contact, Setup assistant, WLAN optimization, Customer portal access

**In-app purchases:** none


### identity online

[App page](https://appshunter.io/ios/app/identity-online/id1579534721)

Securely verify your identity from anywhere using a valid ID and a video chat with a certified employee. This app streamlines the traditional in-person identification process, saving you time and ensuring data privacy.

**Highlights:** Remote identity verification, Video chat with certified staff, Secure and privacy-compliant, Saves time compared to in-person methods, Requires valid ID and internet access

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is M free?

M is free to download, with no in-app purchases.

### Is identity online free?

identity online is free to download, with no in-app purchases.

### Do M or identity online have ads?

Neither M nor identity online shows ads.

### Which is updated more often, M or identity online?

M ships an update every 2 months, and identity online every 3 months. Most recently, M was updated on October 17, 2026 and identity online on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*