# Esri Support vs Mapboard GIS

Esri Support and Mapboard GIS both sit at 4.5 stars, but that hides the real split: 100% of Mapboard GIS's written reviews are positive against 25% of Esri Support's. Esri Support's advantage is in-app purchases (none vs 1) and update cadence (every 2 weeks vs every 2 months). On price, rating, ads and iOS requirement there is nothing between them.

Both are free to download. Mapboard GIS sells 1 in-app purchase, starting at $29.99 per year. Esri Support asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.5 for Esri Support against 4.5 for Mapboard GIS. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 25% of Esri Support's written reviews are positive against 100% of Mapboard GIS's.

Esri Support ships an update every 2 weeks, Mapboard GIS every 2 months. The most recent releases landed on October 13, 2026 and October 10, 2026 respectively.

## The numbers

| Metric | Esri Support | Mapboard GIS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews) | [4.5 (2 ratings)](https://appshunter.io/ios/app/mapboard-gis/id1446188315/reviews) |
| Number of ratings | **33** | 2 |
| Positive reviews | 25.0% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 89 MB | 69 MB |
| Requires iOS | **15.6** | 16.1 |
| Devices | **iPhone, iPad, iPod** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [ESRI](https://appshunter.io/developer/379687933) | [Daven Quinn](https://appshunter.io/developer/1388611117) |

## What reviewers say

### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### Mapboard GIS

[App page](https://appshunter.io/ios/app/mapboard-gis/id1446188315)

This iPad app allows users to draw field maps using an Apple Pencil, combining the ease of pen-and-paper with the precision of GIS. It's designed for geologists and others needing interpretive mapping, offering intuitive tools for creating topologically consistent geologic maps.

**Highlights:** Pen-based editing tools, Intuitive reshaping and snapping, Iterative topology solver, Onboard Spatialite GIS engine, Native GIS software compatibility, User-configurable data types, Tether to remote PostGIS

**Features:** macOS Compatibility, Family Sharing

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Full Version | $29.99 | per year |


## Frequently asked questions

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Is Mapboard GIS free?

Mapboard GIS is free to download, with in-app purchases available.

### Which has better reviews, Esri Support or Mapboard GIS?

Esri Support and Mapboard GIS are both rated 4.5 out of 5 on the App Store, from 33 and 2 ratings respectively.

### Do Esri Support or Mapboard GIS have ads?

Neither Esri Support nor Mapboard GIS shows ads.

### Which is updated more often, Esri Support or Mapboard GIS?

Esri Support ships an update every 2 weeks, and Mapboard GIS every 2 months. Most recently, Esri Support was updated on October 13, 2026 and Mapboard GIS on October 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*