# Esri Support vs Touch GIS

The clearest difference is rating: Esri Support at 4.5 against Touch GIS's 4.0. Esri Support also leads on in-app purchases (none vs 2). Touch GIS's advantage is review sentiment (50% vs 25%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Touch GIS sells 2 in-app purchases, starting at $29.99 per month. Esri Support asks for nothing beyond the download.

Esri Support holds the better App Store score, 4.5 against 4.0. Both are backed by a comparable volume of ratings — 33 and 32 respectively. Written reviews complicate that: 25% of Esri Support's written reviews are positive against 50% of Touch GIS's, so the app with the better star average is not the one people write more warmly about.

Esri Support ships an update every 2 weeks, Touch GIS every 3 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Esri Support | Touch GIS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** | [4.0 (32 ratings)](https://appshunter.io/ios/app/touch-gis/id1469504766/reviews) |
| Number of ratings | **33** | 32 |
| Positive reviews | 25.0% of reviews | **50.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Size | 89 MB | 79 MB |
| Requires iOS | 15.6 | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ESRI](https://appshunter.io/developer/379687933) | [TouchGIS](https://appshunter.io/developer/1737526594) |

## What reviewers say

### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### Touch GIS

[App page](https://appshunter.io/ios/app/touch-gis/id1469504766)

This professional tool simplifies field data collection and mapping. It allows users to create and customize data forms, collect various data types offline, and export them to standard GIS formats. Professionals across diverse fields utilize it to enhance their fieldwork.

**Highlights:** Create Points, Lines, Polygons, Circles, Customizable attribute forms, Offline map tile saving, Export to industry standard formats, Attach photos to locations, Clinometer tool for orientation, Add custom base maps and overlays

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro Subscription (Monthly) | $29.99 | per month |
| Pro License (Annual) | $299.99 | per year |


## Frequently asked questions

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Is Touch GIS free?

Touch GIS is free to download, with in-app purchases available.

### Which has better reviews, Esri Support or Touch GIS?

Esri Support is rated higher. Esri Support averages 4.5 out of 5 from 33 ratings, while Touch GIS averages 4.0 from 32 ratings.

### Do Esri Support or Touch GIS have ads?

Neither Esri Support nor Touch GIS shows ads.

### Which is updated more often, Esri Support or Touch GIS?

Esri Support ships an update every 2 weeks, and Touch GIS every 3 weeks. Most recently, Esri Support was updated on September 23, 2026 and Touch GIS on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*