# Esri Support vs Global CHE Network v2

The clearest difference is update cadence: Esri Support at every 2 weeks against Global CHE Network v2's every 5 weeks. Global CHE Network v2's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Esri Support ships an update every 2 weeks, Global CHE Network v2 every 5 weeks. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Esri Support | Global CHE Network v2 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** | — |
| Number of ratings | **33** | — |
| Positive reviews | 25.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 5 weeks |
| Monetization | Free | — |
| Size | 89 MB | 183 MB |
| Requires iOS | 15.6 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ESRI](https://appshunter.io/developer/379687933) | [Bay Park Data Solutions, LLC](https://appshunter.io/developer/1534396623) |

## What reviewers say

### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### Global CHE Network v2

[App page](https://appshunter.io/ios/app/global-che-network-v2/id1643622260)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Is Global CHE Network v2 free?

Global CHE Network v2 is free to download, with no in-app purchases.

### Do Esri Support or Global CHE Network v2 have ads?

Neither Esri Support nor Global CHE Network v2 shows ads.

### Which is updated more often, Esri Support or Global CHE Network v2?

Esri Support ships an update every 2 weeks, and Global CHE Network v2 every 5 weeks. Most recently, Esri Support was updated on October 20, 2026 and Global CHE Network v2 on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*