# Esri Support vs vSite Scan

Esri Support and vSite Scan are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on October 13, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | Esri Support | vSite Scan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** | — |
| Number of ratings | **33** | — |
| Positive reviews | 25.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Monetization | Free | — |
| Size | 89 MB | 77 MB |
| Requires iOS | **15.6** | 16.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ESRI](https://appshunter.io/developer/379687933) | [vGIS Inc.](https://appshunter.io/developer/1325123178) |

## What reviewers say

### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### vSite Scan

[App page](https://appshunter.io/ios/app/vsite-scan/id6446096649)

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Is vSite Scan free?

vSite Scan is free to download, with no in-app purchases.

### Do Esri Support or vSite Scan have ads?

Neither Esri Support nor vSite Scan shows ads.

### Which is updated more often, Esri Support or vSite Scan?

Esri Support ships an update every 2 weeks, and vSite Scan every 2 weeks. Most recently, Esri Support was updated on October 13, 2026 and vSite Scan on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*