# Esri Support vs Bsmile

The clearest difference is rating: Esri Support at 4.5 against Bsmile's 4.0. Esri Support also leads on ratings volume (33 vs 1) and update cadence (every 2 weeks vs every 6 weeks). Bsmile's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Esri Support holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 1, so its average is the more settled of the two.

Esri Support ships an update every 2 weeks, Bsmile every 6 weeks. The most recent releases landed on October 20, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Esri Support | Bsmile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** | [4.0 (1 ratings)](https://appshunter.io/ios/app/bsmile/id6474062327/reviews) |
| Number of ratings | **33** | 1 |
| Positive reviews | 25.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 89 MB | 10 MB |
| Requires iOS | 15.6 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [ESRI](https://appshunter.io/developer/379687933) | [Bsmile Limited Liability Company](https://appshunter.io/developer/1720504283) |

## What reviewers say

### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### Bsmile

[App page](https://appshunter.io/ios/app/bsmile/id6474062327)

This platform streamlines appointment booking and business management. It provides 24/7 online scheduling, customizable website branding, and a comprehensive shop management system. Ideal for businesses looking to enhance customer convenience and operational efficiency.

**Highlights:** 24/7 online appointment booking, Standard website branding, Shop management system, Appointment system integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Is Bsmile free?

Bsmile is free to download, with no in-app purchases.

### Which has better reviews, Esri Support or Bsmile?

Esri Support is rated higher. Esri Support averages 4.5 out of 5 from 33 ratings, while Bsmile averages 4.0 from 1 ratings.

### Do Esri Support or Bsmile have ads?

Neither Esri Support nor Bsmile shows ads.

### Which is updated more often, Esri Support or Bsmile?

Esri Support ships an update every 2 weeks, and Bsmile every 6 weeks. Most recently, Esri Support was updated on October 20, 2026 and Bsmile on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*