# Esri Support vs GeoLibre

The clearest difference is review sentiment: GeoLibre at 100% against Esri Support's 25%. GeoLibre also leads on rating (5.0 vs 4.5) and update cadence (weekly vs every 2 weeks). Esri Support's advantage is ratings volume (33 vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GeoLibre holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 25% of Esri Support's written reviews are positive against 100% of GeoLibre's.

Esri Support ships an update every 2 weeks, GeoLibre weekly. The most recent releases landed on November 4, 2026 and November 10, 2026 respectively.

## The numbers

| Metric | Esri Support | GeoLibre |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/geolibre/id6796039674/reviews)** |
| Number of ratings | **33** | 5 |
| Positive reviews | 25.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Weekly** |
| Monetization | Free | Free |
| Size | 89 MB | 54 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ESRI](https://appshunter.io/developer/379687933) | [Qiusheng Wu](https://appshunter.io/developer/6796039676) |

## What reviewers say

### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### GeoLibre

[App page](https://appshunter.io/ios/app/geolibre/id6796039674)

Visualize, explore, and analyze geospatial data across multiple platforms. Supports various data formats and offers powerful analysis tools, including 3D globe capabilities and field data collection. Collaborate with others through live sessions.

**Highlights:** Geospatial data visualization, Support for multiple data formats (GeoJSON, Shapefile, etc.), Vector and geoprocessing analysis tools, 3D globe and planetary mapping, Field data collection (GPS, photos, attributes), Live collaboration and sharing, Extensible with plugins

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Is GeoLibre free?

GeoLibre is free to download, with no in-app purchases.

### Which has better reviews, Esri Support or GeoLibre?

GeoLibre is rated higher. Esri Support averages 4.5 out of 5 from 33 ratings, while GeoLibre averages 5.0 from 5 ratings.

### Do Esri Support or GeoLibre have ads?

Neither Esri Support nor GeoLibre shows ads.

### Which is updated more often, Esri Support or GeoLibre?

Esri Support ships an update every 2 weeks, and GeoLibre weekly. Most recently, Esri Support was updated on November 4, 2026 and GeoLibre on November 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*