# IDMe Authenticator vs My Optimum

The clearest difference is update cadence: My Optimum at monthly against IDMe Authenticator's every 2 months. IDMe Authenticator's advantage is device support (3 vs 1). On price, rating, review sentiment and ratings volume there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.3 for IDMe Authenticator against 4.3 for My Optimum. Both are backed by a comparable volume of ratings — 100K and 97K respectively. Written reviews are what separate them: 12% of IDMe Authenticator's written reviews are positive against 10% of My Optimum's.

IDMe Authenticator ships an update every 2 months, My Optimum monthly. Both last shipped on October 30, 2026.

## The numbers

| Metric | IDMe Authenticator | My Optimum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (100K ratings)](https://appshunter.io/ios/app/idme-authenticator/id1446335066/reviews)** | [4.3 (97K ratings)](https://appshunter.io/ios/app/my-optimum/id1644414970/reviews) |
| Number of ratings | **100K** | 97K |
| Positive reviews | **12.4% of reviews** | 10.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Best chart rank | **#37** | #103 |
| Size | 17 MB | 89 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [ID.me](https://appshunter.io/developer/1189278595) | [CSC Holdings, LLC.](https://appshunter.io/developer/387231043) |

## What reviewers say

### IDMe Authenticator

[App page](https://appshunter.io/ios/app/idme-authenticator/id1446335066)

**Currently charting:** #37 Top Free · Productivity (US App Store)

This app provides a free multi-factor authentication solution for your account, adding an extra security layer to prevent unauthorized access. It generates secure verification tokens, including time-based codes and push notifications, to confirm your identity during login.

**Highlights:** Multi-factor authentication (MFA), Time-based one-time passwords (TOTP), Push notification verification, Mobile security keys, Account protection from hackers

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Comprehensive identity verification
- 👍 Clean and straightforward interface

**What reviewers complain about**

- 🐛 Frequent technical issues
- 🕰️ Slow and unresponsive support
- 🤯 Confusing and frustrating workflow
- 🔒 Privacy and security concerns
- 🙍‍♀️ Poor user experience for non-tech-savvy individuals

**Reported bugs**

- Repeated login failures
- Inability to upload documents successfully
- Inconsistent error messages
- Compatibility issues with certain phone models

**Requested features**

- Improved customer support with live agents
- Simplified identity verification process
- Compatibility with more device types
- Ability to reset passwords and accounts easily


### My Optimum

[App page](https://appshunter.io/ios/app/my-optimum/id1644414970)

**Currently charting:** #103 Top Free · Productivity (US App Store)

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

**Highlights:** WiFi management and troubleshooting, Internet speed optimization, Quick and easy bill pay, Account notifications and updates, Personalize WiFi network, Monitor device usage and screen time

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy troubleshooting
- 👍 Improved UI design
- 📊 Helpful WiFi management
- 🔥 Great app overall

**What reviewers complain about**

- 🐛 Frequent technical issues
- 🤔 Missing key features
- 🤯 Frustrating customer service
- 🤖 Unreliable internet service

**Reported bugs**

- App crashes frequently
- WiFi management not working
- Billing information not up-to-date
- Login issues

**Requested features**

- View current and past bills
- Ability to change internet plan
- More WiFi management options
- Faster app load times


## Frequently asked questions

### Is IDMe Authenticator free?

IDMe Authenticator is free to download, with no in-app purchases.

### Is My Optimum free?

My Optimum is free to download, with no in-app purchases.

### Which has better reviews, IDMe Authenticator or My Optimum?

IDMe Authenticator is rated higher. IDMe Authenticator averages 4.3 out of 5 from 100K ratings, while My Optimum averages 4.3 from 97K ratings.

### Do IDMe Authenticator or My Optimum have ads?

Neither IDMe Authenticator nor My Optimum shows ads.

### Which is updated more often, IDMe Authenticator or My Optimum?

IDMe Authenticator ships an update every 2 months, and My Optimum monthly. Most recently, IDMe Authenticator was updated on October 30, 2026 and My Optimum on October 30, 2026.

### Which is more popular, IDMe Authenticator or My Optimum?

IDMe Authenticator currently peaks at #37 in the App Store charts, and My Optimum at #103. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*