# ID.me Authenticator vs EarthLink

The clearest difference is rating: ID.me Authenticator at 4.3 against EarthLink's 1.9. ID.me Authenticator also leads on ratings volume (100K vs 154) and review sentiment (13% vs 0%). EarthLink's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ID.me Authenticator holds the better App Store score, 4.3 against 1.9. That said, the two scores are not equally well evidenced: ID.me Authenticator has 100K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 13% of ID.me Authenticator's written reviews are positive against 0% of EarthLink's.

ID.me Authenticator ships an update every 2 months, EarthLink every 3 weeks. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | ID.me Authenticator | EarthLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (100K ratings)](https://appshunter.io/ios/app/idme-authenticator/id1446335066/reviews)** | [1.9 (154 ratings)](https://appshunter.io/ios/app/earthlink/id6463245732/reviews) |
| Number of ratings | **100K** | 154 |
| Positive reviews | **12.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#29** | — |
| Size | 16 MB | 46 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ID.me](https://appshunter.io/developer/1189278595) | [EarthLink LLC](https://appshunter.io/developer/344574736) |

## What reviewers say

### ID.me Authenticator

[App page](https://appshunter.io/ios/app/idme-authenticator/id1446335066)

**Currently charting:** #29 Top Free · Productivity (US App Store)

This app provides a free multi-factor authentication solution for your account, adding an extra security layer to prevent unauthorized access. It generates secure verification tokens, including time-based codes and push notifications, to confirm your identity during login.

**Highlights:** Multi-factor authentication (MFA), Time-based one-time passwords (TOTP), Push notification verification, Mobile security keys, Account protection from hackers

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Comprehensive identity verification
- 👍 Clean and straightforward interface

**What reviewers complain about**

- 🐛 Frequent technical issues
- 🕰️ Slow and unresponsive support
- 🤯 Confusing and frustrating workflow
- 🔒 Privacy and security concerns
- 🙍‍♀️ Poor user experience for non-tech-savvy individuals

**Reported bugs**

- Repeated login failures
- Inability to upload documents successfully
- Inconsistent error messages
- Compatibility issues with certain phone models

**Requested features**

- Improved customer support with live agents
- Simplified identity verification process
- Compatibility with more device types
- Ability to reset passwords and accounts easily


### EarthLink

[App page](https://appshunter.io/ios/app/earthlink/id6463245732)

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

**Highlights:** Account management, Bill viewing and payment, Service upgrades, Live chat support, Account notifications, Secure login

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance

**What reviewers complain about**

- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps

**Reported bugs**

- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account

**Requested features**

- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness


## Frequently asked questions

### Is ID.me Authenticator free?

ID.me Authenticator is free to download, with no in-app purchases.

### Is EarthLink free?

EarthLink is free to download, with no in-app purchases.

### Which has better reviews, ID.me Authenticator or EarthLink?

ID.me Authenticator is rated higher. ID.me Authenticator averages 4.3 out of 5 from 100K ratings, while EarthLink averages 1.9 from 154 ratings.

### Do ID.me Authenticator or EarthLink have ads?

Neither ID.me Authenticator nor EarthLink shows ads.

### Which is updated more often, ID.me Authenticator or EarthLink?

ID.me Authenticator ships an update every 2 months, and EarthLink every 3 weeks. Most recently, ID.me Authenticator was updated on October 15, 2026 and EarthLink on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*